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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Great customer service
Great customer service. Claims are handled quickly and efficiently!
Insurer: Pumpkin
By: Amanda Brazil
My claims are ALWAYS processed on a…
My claims are ALWAYS processed on a timely manner. Thank you!
Insurer: Healthy Paws
By: Diamond
Amanda Mello is great and passionate…
Amanda Mello is great and passionate about what she does !
Insurer: Fetch Canada
By: Murilo De Cerqueira
No exam Fee coverage includes emergencies
I have always had a positive interaction on the phone. When applying for my most recent pet I was told they would call back to get me enrolled so the waiting period would be done by the time I had our new dog. They did not follow through. Then today I found out where their policy says they do not cover exam fees this means ANY exam - not just wellness exams. So the fee you are charged for a specialist to evaluate? On you. ER visit fee? Yours. It isn’t included in the money for your deductible. And I didn’t find this out until two of my animals are in need of expensive care around the same time. So I can’t even switch insurances because now there will be preexisting conditions.
Insurer: Trupanion
By: AMM
This is the best pet insurance ever
This is the best pet insurance ever. They are very clear about what is and isn’t covered. It’s very easy to submit a claim and they pay out within a few days. Recently I lost my beloved dog. They sent me several letters of condolences, cancelled the policy and reimbursed me for the unused time. All of this without me having to pick up the phone . I wish every company I deal with in my life were as kind and well managed.
Insurer: Healthy Paws
By: mc
We haven't used it yet
We haven't used it yet Not until October 16th
Insurer: Pumpkin
By: Jeanette
Pets Best is the "BEST"
I’ve been a Pets Best customer for a couple of years now, and I can honestly say it’s one of the best choices I’ve made for my pet’s health and my peace of mind. When my dog got sick, I was worried about how expensive the vet bills would be. Thankfully, Pets Best made the entire process simple and stress-free. Submitting a claim online was quick, and I received my reimbursement faster than I expected. What really stands out about Pets Best is their transparency and excellent customer service. The coverage options are flexible, the monthly premiums are reasonable, and the policy clearly explains what’s covered — no hidden surprises. I also appreciate how easy it is to customize a plan that fits both my budget and my pet’s needs. Thanks to Pets Best, I never have to hesitate when my pet needs care. They truly live up to their name — they’re the best! 🐶
Insurer: Pets Best
By: Gilda Klein
Friendly people
Friendly people, good information. Competitive prices and coverages.
Insurer: Prudent Pet
By: C. Rice
What a simple process to submit a…
What a simple process to submit a claim. No issues getting the few claims processed in a timely manner and approved.
Insurer: Spot
By: Michael B
Very helpful with assisting set up my…
Very helpful with assisting set up my account
Insurer: Fetch
By: Daniel