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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Trupanion always gives quick feed back…
Trupanion always gives quick feed back when asking any questions and submitting claims.
Insurer: Trupanion
By: Renee
I had my vet send in the invoice…
I had my vet send in the invoice directly and Trupanion took care of it very quickly. They also had no issues with adding it to a previous claim. I also had to speak with a representative and they were very helpful and didn't have to wait on hold at all. I love having Trupanion for my animals.
Insurer: Trupanion
By: Anna
Claim Process was Easy, Coverage Excellent
It was very easy to submit the claim for my cat through the app, and all her expenses were covered. The claim was processed very quickly.
Insurer: Embrace
By: Andrea Carroll
Love the fact my vet can file for me
Love the fact my vet can file for me. Feedback is immediate and explanations very good.
Insurer: Trupanion
By: Dorothy
Excellent Insurance
Excellent, speedy and efficient reimbursement for my pup’s medical issue. Would recommend.
Insurer: Pumpkin
By: Kelley
I needed help in filing the claim and…
I needed help in filing the claim and customer service was wonderful! Also I received my check in a very timely fashion.
Insurer: Pumpkin
By: Paula
Terrible and Horrible do not even cover it
We paid $60 a month for what turned out to be completely worthless insurance. When we rescued our dog—literally off the street after someone abandoned her—we did it out of compassion and the hope that we could give her a better life. We signed her up for Pets Best thinking we’d have some support for her medical care, but when it came time to file claims related to her heartworms, they denied everything. Their reason? They claimed it was a pre-existing condition and that we were somehow aware of it before we got her insured. That is blatantly untrue. We rescued her, with no medical history, no background—just a dog in desperate need of help. Pets Best showed no compassion, no common sense, and no intention of doing what insurance is supposed to do: help people care for their pets. This company is more interested in taking your money than actually providing support when it matters. Don't waste your time, and definitely don't waste your money. If you're trying to help a rescue animal like we were, look elsewhere—this company will leave you hanging.
Insurer: Pets Best
By: Caitlin
A blessing
Our insurance has gone up quite bit over the past 3 years..... but has come in so well with an unexpected health issue for one of our dogs. Without it, we may have had to make some very tough decisions as we are now retired and on a tight budget. Unfortunately if it goes up much more that time may come soon.
Insurer: Trupanion
By: Kevin
This has been our first time working…
This has been our first time working with embrace for pet insurance, their website is easy to navigate, and so far it has been an overall great experience!
Insurer: Embrace
By: Begona Kaminsky