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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Awesome support
Awesome support The team has always been very responsive. We went a few years never needing to file a claim and now that our dog is going through cancer treatment they have been so supportive.
Insurer: Embrace
By: Thomas Cottrell
Reliable and accurate
I like the relatively easy claim submission. When you provide everything requested the payment is fast and accurate. They’re taking care of me and my three doggies!
Insurer: MetLife
By: TWF
Our experience with Pumpkin has been…
Our experience with Pumpkin has been amazing. They are the greatest in communicating and promptly responsive to our inquiries. Incredibly wonderful at staying on top of any claims.
Insurer: Pumpkin
By: Edward
Simple process and very helpful team…
Simple process and very helpful team members.
Insurer: MetLife
By: Noelle M.
Response time
Response time. Easy use of application and website
Insurer: MetLife
By: Wendy Nichols
Quick turn around on payment this time…
Quick turn around on payment this time which is great!
Insurer: MetLife
By: AMIE
Very satisfied customer!
Easy submission of claims. Fast response and all claims have been paid! So refreshing in today's day and age. Makes a stressful pet situation much more manageable.
Insurer: MetLife
By: Lisa
I have used MetLife pet insurance for 5…
I have used MetLife pet insurance for 5 1/2 years and they have yet to disappoint me or my Beamer. Their service is top-notch. If there is a situation, they will look into it and get back to you. I’m so grateful for having them. I would recommend this to everybody who was looking for service that’s good and the people are extremely kind.
Insurer: MetLife
By: Sharon Bidlofsky