225,012+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,012 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Submitted claim, everything was correct, still denied
POLICY NUMBER CAT0307773-01 Re: Your claim for $715.90 was not approved Rated negative stars. We submitted a claim because our cat got very suddenly sick with no preexisting condition. There was a ONE DAY DIFFERENCE in our claim so they denied us and wouldn't listen to reason. Upon further inspection on Social Media, we learned they actually scam people over this kind of thing, frequently. This rating is wildly incorrect and they should be shut down or regulated by someone who actually cares. We reviewed the policy and we were well within it, only to be met with immediate refusal. AND THEN they tried begging us to come back. How dare you. Edit to respond: IT WAS NOT PRE EXISTING! Get some reading comprehension, read above where it's says NOT PREEXISTING it even says it on the SOAP notes. What a horrifying business practice. I hope you go bankrupt.
Insurer: Fetch Canada
By: Kian Gracey
Easy to Use
I chose Spot Insurance because it covered wellness bills too. So far everything has been computer friendly for this doddering old fool.
Insurer: Spot
By: Maggie Williams
Enrollment and price quote was quick and easy
I haven't had to use Spot yet, so time will tell if it's good or not. The enrollment and quote process was easy, fast and smooth.
Insurer: Spot
By: Danny
Ease of claim!!
My youngest cat Hudson unfortunately passed away. We had a few vet expenses including his cremation. In less than a month the insurance claim was approved. The claim process was very easy. I am grateful to have chosen Metlife for my cats.
Insurer: MetLife
By: Susan
NEVER GO WITH PETBEST INSURANCE
THIS COMPNY IS TOTALLY FRAUD AND NEVER PAY CLAIM. THEY WILL STALL YOU AND FIND A WAY NOT TO PAY YOUR CLAIM THEY ARE BAD AND NEVER GO WITH THESE THUGS
Insurer: Pets Best
By: sam
Spot make signing up so easy
Spot make signing up so easy. I just love the coverage. Thanks! From my family to yours ❤️
Insurer: Spot
By: Patricia Werts
Claim still not processed
I submitted 2 claims on 07/17. One was processed within a short time. The second claim was still NOT processed. I had followed up via email and received an email on 08/01 letting me know there is a delay in processing claims. Today is 08/10 and still has not heard a response.
Insurer: ASPCA
By: Frances Low
Sonnet's rates are very reasonable
Sonnet's rates are very reasonable. I was pleasantly surprised to see that they respond quickly to my inquiries via chat.
Insurer: Sonnet
By: Deon Thomas
Best Insurance Choice We Ever Made
When our dog Piper was diagnosed with a CCL injury earlier this year, we were told that corrective surgery might be necessary. When we expressed concern about the cost, we were also informed by Arboretum View Animal Hospital, which has been caring for Piper the last 10 years, that we should look into pet insurance from Trupanion. Turns out, she didn't need CCL surgery at that time, but early this month (July 2023) she was diagnosed with a soft tissue sarcoma on the underside of her left front paw. Trupanion has been with us through every stage of her treatment, from original biopsy to successful surgery very recently to remove the tumor. We are so glad that Arboretum View recommended Trupanion - their prompt payment, support and expressions of care and concern for Piper have made this a far less onerous experience than it could have been - and Piper says "Thanks!"
Insurer: Trupanion
By: Don
Easy decision to switch to sonnet!
Easy and simple online application. Great value. And website and app are easy to navigate.
Insurer: Sonnet
By: Joseph Broccolo