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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

June 10, 2024

Fetch Pet Insurance Is Worth It

I wasn't sure if I wanted to pay for pet insurance and which pet insurance to use since there are so many out there. We ended up having to put our last dog down because we couldn't afford the medical expenses and did not have insurance. With our new puppy I did not want to run into another situation like this. I decided to try out Fetch pet insurance after much research and due to their customization of what I wanted and the price. After our puppy broke his knee cap we found that he was going to need surgery, which wasn't going to be cheap. I decided to try and input a claim to see how it went and if it didn't go well I was just going to cancel the service. The process to submit the claim was super easy and hassle free. Fetch reviewed the claim and after a couple of weeks they deposited the money into my bank account based off my percentage and deductible. All that being said, I am very happy that I chose to get medical insurance for my puppy and am happy that I chose Fetch pet insurance. The process to set up, choose what I wanted, make a claim, and getting paid out was all wonderful, hassle free, and very easy. For me the service has already paid for itself and is worth my current monthly premium.

Insurer: Fetch

By: Tim Shibler

Verified June 10, 2024

Ms Rebecca from Texas was a joy helped…

Ms Rebecca from Texas was a joy helped me get the best policy for my dog Rascal Brown. She is courteous, friendly, professional, efficient, effective, polite, patience, vibrant, intelligent,a good listener and one of a kind You should have more people like her. She made this experience so easy and delightful. She deserves a raise! She should also give classes in customer service. Thank you for employing her Please put a copy of this review in her file Thank you again

Insurer: Prudent Pet

By: Danielle Johnson

June 10, 2024

Our little Joey had to have BOAS…

Our little Joey had to have BOAS surgery for Soft Palat and Nares. I submitted for Pre-Auth and even though they said it would take a certain amount of days they approved and sent confirm to our Surgery center ASAP. Joey was doing well until he wasn't so an overnight stay was required at $1900.00 beyond the original authorization amount. Once I discussed with the surgery center they sent the invoice to Trupanion and the charges were approved immediately. I highly recommend Trupanion and will never go without it for our little Joey (French Bulldog)

Insurer: Trupanion

By: Jody Avery

June 10, 2024

Highly recommend going with Amanda

Highly recommend going with Amanda. She was very helpful, professional and honest! She helped outline the pros and cons with fetch and other brokers, while ensuring that my goals were met. Thank you again!

Insurer: Fetch Canada

By: Aaron

Verified June 10, 2024

Love the rebate

Love the rebate, the ease and the comfort of filing a clan and know my baby is covered but I do not like that I do not cover blood work.

Insurer: Pumpkin

By: Ronisha Ingram

June 10, 2024

quick turnarond

The company readily accepted the claim and it was a quick turnaround.

Insurer: ManyPets

By: John Kudel Sr.

June 10, 2024

Grateful Dog Mom

Our dog has had a few issues lately that caused us to take her to the vet hospital or emergency. We are so grateful to have this insurance! We would not be able to give her the same level of care without it. They are prompt and professional and the coverage is excellent.

Insurer: Pets Best

By: Theresa Rosato

June 10, 2024

While I love our insurance and have…

While I love our insurance and have been with them for years, I am highly disappointed in the ability to contact someone in customer service whether it is on the phone or through chat. Always "No one available". I am tired of that. This is the exact reason I dropped my other insurance company. And I have 3 policies with this company on all my dogs.

Insurer: Embrace

By: Tina Kennimer

June 10, 2024

Expérience is good Thank you!

Expérience is good Thank you!

Insurer: Fetch Canada

By: Shirley Rollin

Verified June 10, 2024

I was very satisfied with their…

I was very satisfied with their service. Claims were processed quickly, and the customer service staff was professional and courteous.

Insurer: Spot

By: Madeleine Garciga

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