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The person who helped me over the phone…
The person who helped me over the phone was very patient and understanding. She took the time to understand my situation and explained my choices going forward with compassion and clarity.
Insurer: Prudent Pet
By: christine
I initially called to update my contact…
I initially called to update my contact and billing info. Billing was handled but I still am not able to update my email and password to access the account. Its been about two weeks and counting. please send a email with instructions for updating. Thank you, EJ Kelley
Insurer: Embrace
By: EJ KELLEY
Great customer service and quick claims…
Great customer service and quick claims reimbursement!
Insurer: Nationwide
By: Nina P.
Rebecca was incredibly helpful and…
Rebecca was incredibly helpful and honest
Insurer: Prudent Pet
By: Aubrey Garcia
First submission of claim
It was my first time submitting a claim. The process was pretty easy although not as easy as a previous pet insurance I had. I had to submit more paperwork with Fetch. The reimbursement came much quicker than I had expected and I liked the auto deposit. So far I am very happy with Fetch. Thank you for your service.
Insurer: Fetch
By: Jennifer
Turn around time from bill submission…
Turn around time from bill submission to payment was quick and flawless.
Insurer: Pumpkin
By: DAVID D
Refund time was excellent
Refund time was excellent. Had some difficulty getting invoices etc to your companu? Mailing address on claim form got no results. Had to talk it out with a very knowledgeanl, polit claims rep. Thanks Ron costill
Insurer: Healthy Paws
By: Ronnie Costill
She took care of our cat in a great way
She took care of our cat in a great way
Insurer: Fetch Canada
By: Shahid Mondol