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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Great Insurance Providers!
Metlife promptly paid my claims and with no pushback. They used Zelle, which is very convenient!
Insurer: MetLife
By: Elkie
Customer care
Filing claims was very easy on the MetLife app. Reimbursements on my expenses come back in a very reasonable timeframe. I use the app mostly, but when I have called they have been extremely helpful and professional. Great pet insurance!
Insurer: MetLife
By: Randy Mallinger
Comfortable process!!
The claim process is easy and I was paid in just a few days! Thank you!
Insurer: MetLife
By: Demetra
Excellent and prompt service
Excellent and prompt service. Easy online claim processing, efficient service and strongly recommend every pet owner have MetLife Pet Insurance
Insurer: MetLife
By: MARK B
Great insurance
Great insurance, great protection for my dog, easy to use. Love it.
Insurer: MetLife
By: Guadalupe De Simone
Easy process
Now that my account is established the claims process is very easy and quick.
Insurer: MetLife
By: Tracy
Making claims is easy but getting…
Making claims is easy but getting reimbursed takes a long time.
Insurer: MetLife
By: F. Atcho
Consistently denies the same claim I…
Consistently denies the same claim I submit every two months and requires following up with their terrible customer service multiple times.
Insurer: MetLife
By: customer
Obtaining a pet insurance plan is advantageous.
I am thrilled that MetLife insurance is effectively helping to lower our veterinarian bills. Marlee is my first dog with comprehensive wellness and emergency care insurance, and I can confidently say we should have made this decision years ago.
Insurer: MetLife
By: Coral
My claims are not being processed in a…
My claims are not being processed in a timely manner. A couple have been overlooked and when I follow up on the status I am unable to get an answer.
Insurer: MetLife
By: customer