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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Fast and easy claim process
Very fast process and was surprisingly easy to submit the claim and monitor it on the app. I set up direct deposit so I was able to get reimbursed very easily, although I would say setting it up was sort of buried in the app so I would suggest they make that easier to find since I stumbled across it.
Insurer: Spot
By: Maurice Motley
The website is easy to use and the…
The website is easy to use and the response time to my claim and refund was very efficient.
Insurer: MetLife
By: Mechelle Weidner Hill
Great customer service! A+++
Great customer service. Quick turnaround on claims.
Insurer: MetLife
By: DAWN
The claim intake is so easy and…
The claim intake is so easy and decisions are very quick as well. Thank you for keeping Greta’s health top of mind!
Insurer: Trupanion
By: Ann
I’m totally shocked whenever I file a claim
I’m totally shocked whenever I file a claim. SPOT covers more than what I would have ever imagined. I’m impressed with their service and their quality! In my opinion, Spot is great coverage for any pet!
Insurer: Spot
By: Ginger Repec
Thank you
Thank you. My claim was processed in 7 days.
Insurer: MetLife
By: Aaron
First time having pet insurance but…
First time having pet insurance but since I have 2 dogs I figured I must. So far it seems to be helpful.
Insurer: MetLife
By: Denise
Is my first time applying
Is my first time applying. Seems like a good life insurance plan.
Insurer: MetLife
By: Josephine Vasquez
The claims are processed quickly
The claims are processed quickly. When I call the people I speak to are always pleasant and helpful
Insurer: MetLife
By: Laureen Camisi
Claims paid out in 72 hours
Claims paid out in 72 hours! Just wow
Insurer: Pumpkin
By: Liz