154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified October 17, 2025

Claim process was quick and easy

Claim process was quick and easy

Insurer: Healthy Paws

By: JG

Verified October 17, 2025

Long time client disappointed

In general, I have been very pleased with the Healthy Paws Insurance program. It is easy to file a claim and the claims are processed quickly. However, I recently had a claim denied and I am very disappointed that their plan refused to cover an expense. The iris in our dog's eye changed color. Her regular veterinarians were unable to diagnose the problem saying they had never seen anything like it. We were referred to a veterinary opthalmologist. It turns out that she had a tumor growing in her eye that had to be removed to relieve pressure and to determine if it was malignant. Healthy Paws refused to cover the initial appointment with the ophthalmologist as it was categorized as a "consultation". It doesn't seem appropriate for this to be denied, as the consultation was absolutely necessary for a diagnosis and for the dog's well-being.

Insurer: Healthy Paws

By: Sara Buno Kremer

Verified October 17, 2025

it was great easy to fill out

it was great easy to fill out

Insurer: MetLife

By: jerry jackson

October 17, 2025

I am not being reimbursed as often as I hoped

I was disappointed this time about an ear infection not being covered as a illness. It was not a condition for which she had been previously treated so I believed it would be covered. It was discovered at her annual checkup but was a new illness.

Insurer: Pets Best

By: Cheryl Wegner

Verified October 17, 2025

Taking very long to review my claim.

Taking very long to review my claim.

Insurer: MetLife

By: customer

October 17, 2025

Easy and fast

I like the easy and practical way I can place a claim without difficulty. I love the response time and method.

Insurer: Embrace

By: Julio Hernandez

Verified October 17, 2025

Good setup.

Good setup.

Insurer: MetLife

By: Timothy Richmond

Verified October 16, 2025

My dog got bronchitis

My dog got bronchitis, took him to the vet. He had xrays and was prescribed antibiotics. I sent the invoice to embrace and was reimbursed in less than a week. Thank you Embrace

Insurer: Embrace

By: Donna

Verified October 16, 2025

simple and easy

simple and easy

Insurer: MetLife

By: jesus rodriguez

October 16, 2025

Unable to select provider from webpage

Using 3 different windows 11 computers as well as 3 different web browsers was not able to select my provider because the field never responded. I was able to set and save the zipcode. Ran into same behavior with my samsung phone initially, while searching for answers from laptop the providers field on the phone became available after about 5 minutes, and I was finally able to submit the claim.

Insurer: Embrace

By: Pete Murray

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