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I understand that the premium is minimal, but it seems like there isn't a lot that is covered regarding preventative maintenance.

I thought she was great and helpful

I think there could be some improvements. Specifically if you’re having a tough time financially and have to change your deductible you are not able to go back to your original plan. Otherwise I have been very happy with Trupanion.

I talked to Alexsis that answered the phone when I called and she was amazing. She took down my vet information and between them claims were filed. It was a wonderful experience. Our very thanks to Alexsis for asking the right questions and being so helpful.

I submitted a claim for $450 that was an emergency visit and only $40 was deemed claimable when I have a $250 deductible on emergency services

I started with 3 dogs that 2 I insured with Healthy Paws because the premiums started to be lower but one of my dogs is a labrador/german shepherd mix and they don't cover hip dysplasia. I was able to get it thru Trupanion. Our lab/gs mix had a lot of health issues that required several surgeries. I understood that the premiums increase as years went by but never had any problems with any of our claims, and we had many many claims, none was denied. All of our 3 dogs are same age, 15 years now. Last year, Healthy Paws decided to increase our premiums for both dogs at over 100% (yes, more than doubled with less claims than Trupanion). They lied about sending me an email months before, and I never delete my emails, I never received notification of premium increase. Trupanion's premium stayed the same for this year which I am so glad because our beloved Max was able to continue to be seen by his vet until it was time for him to have eternal rest. I had to cancel my other 2 dogs' insurance with Healthy Paws last Oct 31, 2021 and not even at the end of the policy, they cut my access to their online accounts! I am so mad because I had to find a replacement insurance (ASPCA) and have to deal with pre-existing conditions. Our 2 dogs are old now, of course a lot of pre existing. My policy with Trupanion ended on March 11, 2022, and I just checked while I am writing this, I can still access my account.

I spoke to Nyssa and Becca, they were extremely helpful!

I spike to 4 different people over 2 days and they were all helpful, knowledgeable and friendly. Dan who actually enrolled me was great.

I recommend your insurance to everyone I know that have pets. So happy I have your insurance.

I recommend Trupanion to everyone I know! They are literally the best and have saved our piece of mind when our fur baby needs it! It is truly invaluable