Find and read reviews with confidence

Reviews Reviews

With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

 
5

out of 5

Verified

Becky was so helpful.

Becky was so helpful. Very friendly - she made my not so great day better!
  • INSURER: Trupanion
  • POSTED: 11/21/2022
  • BY: Lisa
  • BREED: Greater Swiss Mountain Dog
  • AGE OF PET: 7 - 10

Did you find this review helpful?

Yes No
5

out of 5

Verified

Quick easy process - very genuine agent they I dealt with.

Quick, easy process - very genuine agent they I dealt with. Highly recommend Trupanion.
  • INSURER: Trupanion Canada
  • POSTED: 11/21/2022
  • BY: Angie
  • BREED: French Bulldog
  • AGE OF PET: 0 - 3

Did you find this review helpful?

Yes No
5

out of 5

Verified

So nice and informative

So nice and informative
  • INSURER: Trupanion
  • POSTED: 11/21/2022
  • BY: Rosemary
  • BREED: Yorkshire Terrier
  • AGE OF PET: 7 - 10

Did you find this review helpful?

Yes No
4

out of 5

Verified

Still learning about this insurance

Still learning about this insurance
  • INSURER: Trupanion
  • POSTED: 11/21/2022
  • BY: Connie
  • BREED: Jack Russell Terrier
  • AGE OF PET: 0 - 3

Did you find this review helpful?

Yes No
5

out of 5

Verified

Colette was thorough quick snd professional.

Colette was thorough quick snd professional. I got my questions answered and all worked out. Now I just hope I get some money back??
  • INSURER: Trupanion
  • POSTED: 11/21/2022
  • BY: Janet
  • BREED: Mixed breed
  • AGE OF PET: 0 - 3

Did you find this review helpful?

Yes No
5

out of 5

Verified

Thank God for Trupanion!

Thank God for Trupanion!!!!
  • INSURER: Trupanion
  • POSTED: 11/21/2022
  • BY: Christopher
  • BREED:
  • AGE OF PET: 0 - 3

Did you find this review helpful?

Yes No
5

out of 5

Verified

Easy to file claims. Fast reimbursement.

So easy to file claims. Fast reimbursement. Fantastic company
  • INSURER: Trupanion
  • POSTED: 11/21/2022
  • BY: Shari
  • BREED:
  • AGE OF PET: 0 - 3

Did you find this review helpful?

Yes No
5

out of 5

Verified

The people I worked with are wonderful.

The people I worked with are wonderful. They did alot to help me get the claim processed right away. I am only wondering why it seems difficult to get everything processed, some of the vets have said that it is difficult to get payment from you. They say it is not streamlined enough. The last vet I went to said they won’t work with Trupanion again.
  • INSURER: Trupanion
  • POSTED: 11/21/2022
  • BY: Amber
  • BREED: Mixed breed
  • AGE OF PET: 0 - 3

Did you find this review helpful?

Yes No
5

out of 5

Great pet insurance

I had another pet insurance for the first month until I realized that nothing was covered for the wellness. I canceled it and got lemonade because of the wellness package. I saved some money already for the first pet visit to get a booster for my puppy. The claim was super easy and it was approved within minutes. I wished I got lemonade since day 1.
  • INSURER: Lemonade
  • POSTED: 11/20/2022
  • BY: Jen
  • BREED: Yorkie Poo
  • AGE OF PET: 0 - 3

Did you find this review helpful?

Yes No
1

out of 5

Verified

Horrible Experience. Sneaky.

I never write reviews, ever. But, this calls for one. My dog has developed separation anxiety. He is one. Before talking to my vet, I contacted a Trupanion customer service representative to ask if the medication I am considering is covered and to look at my plan to ensure things are in place to go forward smoothly as this was my first time making a claim. I have had Trupanion since my dog was 8 weeks old to make sure nothing was pre-existing. I was told that everything was good and I just had to work my way up to the $700 deductible and then my medication would be covered 90%. This was a lie. I woke up today to an email explaining that my dog would not be covered as apparently I needed to purchase a specific rider policy for separation anxiety 30 days into starting my Trupanion account for my dog. I was NOT told this. I am now on a medication that is $127 a month for my dog (AFTER BEING ENSURED ALL WAS IN PLACE AND GOOD TO PROCEED) that will not be covered in any way as either way I cannot add the rider to my plan and it is now considered a pre-existing condition. Absolutely ridiculous. Talk to multiple representatives before starting a medication to make sure you aren’t in the same boat as me. Apparently that’s needed. Very angry and upset with the service and lack of transparency.
  • INSURER: Trupanion Canada
  • POSTED: 11/20/2022
  • BY: Kaitlyn
  • BREED: Labrador Retriever (Chocolate)
  • AGE OF PET: 0 - 3

Did you find this review helpful?

Yes No

Get a quote today

Leave a review