I am other than every dog/cat Trupanion"s biggest fan.
I am, other than every dog/cat Trupanion"s biggest fan. Just like everyone else who has used Trupanion is an honest company, extremely efficient and friendly. Trupanion is your pet's best friend.
- INSURER:
Trupanion Canada
- POSTED: 09/04/2022
- BY: Thais
- BREED: Yorkshire Terrier
- AGE OF PET: 0 - 3
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Poor communication after initial claim.
Poor communication after initial claim. takes to long to get paid and have denied claims in the past that in the end were totally unwarranted which took even longer to get paid. When I'm paying almost $100 a month now I expect better service and communication as to why things are taking way to long.
- INSURER:
Trupanion
- POSTED: 09/04/2022
- BY: Jean
- BREED: Shih Tzu
- AGE OF PET: 0 - 3
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Disappointing expense reimbursement
I have a pretty robust plans for two of my dogs but haven't seen any value in having coverage, since my two dogs had issues that resulted in high expenses with minimal reimbursement. Very disappointing.
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I was disappointed when I tried to made my first claim to find out that the $75 US I paid to the pet poison hot line on the advice of our local emergency hospital was not covered.
I was disappointed when I tried to made my first claim to find out that the $75 US I paid to the pet poison hot line, on the advice of our local emergency hospital, was not covered.
- INSURER:
Trupanion Canada
- POSTED: 09/04/2022
- BY: Marilyn
- BREED:
- AGE OF PET: 7 - 10
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Very easy quick efficient
Very easy, quick, efficient
- INSURER:
Trupanion
- POSTED: 09/04/2022
- BY: Scott
- BREED:
- AGE OF PET: 0 - 3
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Always receive great service
Always receive great service
- INSURER:
Trupanion
- POSTED: 09/04/2022
- BY: bernice
- BREED: Cavalier King Charles Spaniel
- AGE OF PET: 0 - 3
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Top notch!
Always so efficient and timely!! App makes it easy to download and submit a claim. Thank you!
- INSURER:
Trupanion
- POSTED: 09/04/2022
- BY: Rene
- BREED:
- AGE OF PET: 0 - 3
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Very friendly nice to talk to and very helpful!
Very friendly, nice to talk to and very helpful!
- INSURER:
Trupanion
- POSTED: 09/04/2022
- BY: Susan
- BREED:
- AGE OF PET: 7 - 10
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Trupanion exceeds expectations!
Impeccable customer service. I promote Trupanion to whoever has our gets a dog or a cat.
- INSURER:
Trupanion Canada
- POSTED: 09/04/2022
- BY: Heather
- BREED:
- AGE OF PET: 0 - 3
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