154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,837 total


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Verified October 17, 2025

I have had zero issues with MetLife Pet…

I have had zero issues with MetLife Pet Insurance. They handle all of my claims very quickly with no problems. When I have had to call customer service, they are very polite and answer all of my questions.

Insurer: MetLife

By: LLG

Verified October 17, 2025

So far

So far, MetLife Pet Insurance has been so easy to work with. Every claim we’ve submitted has come through in a reasonable amount of time & communication through the app is simple.

Insurer: MetLife

By: Kat Willing

October 17, 2025

Very personable and gave me useful…

Very personable and gave me useful information

Insurer: Embrace

By: sharon edelman

Verified October 17, 2025

Reimbursement Issues

I have been re-imbursed the incorrect amount multiple times, and as a result I have been forced to physically mail a check back to MetLife. This is incredibly irritating, as I do not like mailing physical checks due to the safety risks. I should be able to send back the reimbursement via online as per every other modern insurance company allows.

Insurer: MetLife

By: Gail

Verified October 17, 2025

Timely and accurately covering expenses.

Timely and accurately covering expenses.

Insurer: MetLife

By: customer

October 17, 2025

So easy to file a claim

So easy to file a claim! I mostly submit for monthly grooming and then for yearly/routine vaccinations. Highly recommend Embrace Pet Insurance

Insurer: Embrace

By: Christina

October 17, 2025

Worst company ever

This is the worst pet insurance company I've ever had!! All lies!! They don't pay you back, they deny all claims, even if you send them all paperwork they require!!! Don't invest in this sham of a pathetic company. Go elsewhere, even if they charge more, it'll be in your best interest. As fetch should be closed down for failure to pay anyone back

Insurer: Fetch

Veterinarian: Orchards Veterinary Clinic

By: Lisa

Useful
Verified October 17, 2025

Pretty great and simple

Pretty great and simple

Insurer: MetLife

By: Erika Gonzales

Verified October 17, 2025

Best pet insurance so far

Coverage is great, premiums are reasonable, and reimbursements are quick.

Insurer: MetLife

By: customer

Verified October 17, 2025

Prompt and dependable service!

Prompt and dependable service!

Insurer: MetLife

By: customer

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