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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Definitely recommended.
Web site very easy to use. Response in a reasonable time frame but could be a bit quicker. But definitely worth the premium. I have two dogs and MetLife has refunded both.
Insurer: MetLife
By: Mr. Vincent Ciro, Long Island, New York
Very helpful and quick response
Very helpful and quick response
Insurer: MetLife
By: Paul G
The ease of submitting a claim
The ease of submitting a claim. And contacting a representative.
Insurer: MetLife
By: customer
Highly recommended
I love the coverage, I believe the price is fair considering what coverage we get. The ONLY thing I don't like is the amount of time it takes to review and complete a claim. The invoices are usually paid in advance with a credit card which then incurs interest if not paid in time for the month to close. I do recommend mypets to all of my friends. I have had other insurance providers and this has been by far the best.
Insurer: MetLife
By: Evamarie DeGennaro
My cat was affected by a deadly…
My cat was affected by a deadly disease, Feline Infectious Peritonitis. We had to do multiple vet visits, medications, ER visits. Working with met life has been a pleasant experience so far. Never had any issues with submitting a claim, straight forward communication and customer care representatives were very friendly.
Insurer: MetLife
By: customer
The directions and ease of submission…
The directions and ease of submission is greatly appreciated. Additionally, the turn around time for processing and payment is unprecedented given my experience in many areas - thank you.
Insurer: MetLife
By: Jeff Flannery
Fast claims processing
Fast claims processing. Great pet plan
Insurer: MetLife
By: customer
Insure your pet
It was a very simple process. Worth it if you love your pet. Prove it and get pumpkin 🎃 insurance.
Insurer: Pumpkin
By: Chrissie Cloud
The best insurance in the area
My experience has been the best with MetLife Pet Insurance. My dog experienced an emergency this year and several health issues and this is the most fair insurance you can have. I am very grateful.
Insurer: MetLife
By: Daniela
Rapid claims determination
We have had Embrace Insurance now on 3 Bernese Mt. Dogs (since 2014-15). Over the years, they have markedly improved their claims determination and time it takes to get reimbursed. These days, I usually am notified within a week and often sooner. The reimbursement is directly deposited into my account. I have had another dog put on a different Plan which has not been as efficient. We do not do the Wellness benefits as we calculated for us that it would be 'a wash' as far as ROI. My wife and I have always had good luck talking to a live person when needed.
Insurer: Embrace
By: Jeff B