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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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A month to process payment
Most of the time it’s quick if bill is under $200, however I had a couple invoices for separate animals I submitted on same day, so total was high. It took 30 days to process!!!
Insurer: MetLife
By: customer
Super quick turn around on claims
Super quick turn around on claims. Its a comfort to know we can get our baby help without the added financial stress.
Insurer: Trupanion
By: ANNA MURPHY
Pumpkin makes Pet insurance Simple
Pet insurance is very confusing, but Pumpkin makes my submitting a claim and getting it paid very easy. The turn around of submitted invoice to getting paid is done very quickly.
Insurer: Pumpkin
By: Joan
Super easy to enter.
Super easy to enter.
Insurer: MetLife
By: Brent Fisher
Very good
This company is very good and gives you a lot of payment options. Very easy to deal with and make claims with.
Insurer: Trupanion
By: Samantha Cox
Coverage is good but there is alot of room for improvement
I have liked the coverage and customer service when ive called in however the time from claim submittal to being reimbursed is fairly long, the system used to pre-sort the uploaded documents is flawed and causes issue, ive had entire claims completely lost after receiving confirmation of submitting, and with a 65% increase in my premiums after the first year of working with yall it feels a bit like bait and switch pricing wise
Insurer: MetLife
By: customer
Wow!
Wow! It was very fast and easy to file the claim.
Insurer: Embrace
By: kevin mitchell
It has been great
It has been great, and basically paid for itself in coverage costs.
Insurer: MetLife
By: JC
The claims submission through the app…
The claims submission through the app is very easy and claims have been paid on a timely basis. Customer support is wonderful.
Insurer: MetLife
By: Collin