154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
236,046 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,329 reviews
10,791 reviews
27,484 reviews
14,162 reviews
63,005 reviews
Category with most reviews
This chart shows the distribution of review categories.
Very clear and understandable
Very clear and understandable
Insurer: MetLife
By: L.B
patient and helpful
Laura was very patient with all my questions of trying to see which coverage is better fke both of my dogs. I highly recommend.
Insurer: Fetch Canada
By: Feelin Rose Labor
Hasn’t been good at all
Hasn’t been good at all. Exhausted from all the phone calls regarding my claims with no response and every once in a while He seems the only thing I get is an email the states that if you don’t get more information on a claim you’re going close it in five That I what’s under the impression I already spoken to somebody and thought the issue was resolved. I don’t know how many times and they’ve told me that you had all the information you need and it just goes on and on. I have a lot more documentation of all the people that are spoken to, but it’s pointless to continuous message. Next Saturday, you guys guys next weekend Wish I had stayed with Healthy Paws.
Insurer: MetLife
By: Villareal Edmund
Bummed at coverage
Unfortunately, I was forced to switch to Pet’s Best after the old insurance I had for 7+ years kept rising. As soon as I did, my poor dog started to have issues and Pet’s Best found every reason not to cover things. Where I was trying to save $, Pet’s Best has cost me more.
Insurer: Pets Best
By: Disappointed
Great Experiences!
Metlife Pet Insurance has an easy to use interface and they make quick benefits decisions with direct payouts. Their customer service was helpful in answering my questions in a kind interaction.
Insurer: MetLife
By: customer
Great service and prompt reimbursement.
Great service and prompt reimbursement.
Insurer: MetLife
By: customer
Took a while but problem was resolved.
I had some trouble logging into the mobile app. I called customer service and was told to try from my computer. I did but still a problem. I was trying to reset my password because biometrics had expired. I wasn’t getting the authentication number at all. A notification said you were having technical difficulties so I waited a couple days and everything was working. Annoying but resolved.
Insurer: MetLife
By: Carolyn S
Pumpkin processed my claim very fast
Pumpkin processed my claim very fast. Was sent an email in just a few days and later I received a paper copy in the mail with all the details concerning my claim.
Insurer: Pumpkin
By: Karen
It's a super easy process and very…
It's a super easy process and very quick to get reimbursements. With great coverage.
Insurer: MetLife
By: Customer