219,190+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,190 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Old fogie prefers talking on phone so…
Activating the insurance for my dogs was made simple by your CS reps. Good customer service phone reps are a rarity these days, indeed. Not only were they polite, knowledgeable and pleasant to speak with but above all, they were patient with my questions. If Pumpkin wants to succeed, don’t ever let the “brass” reduce this CS investment. It was the defining element which made me choose Pumpkin over several other candidates.
Insurer: Pumpkin
By: Chris T
Figo gives me peace of mind!
Figo gives me peace of mind!
Insurer: Figo
By: Paula Miles
Having Embrace Pet Insurance has saved my dog's life
I've used Embrace Pet Insurance for years and they have always covered the expense. During COVID their reimbursement time was longer than normal, but now all claims are usually processed within 14 days or 10 business days. They sent flowers when me and my dog were hit by a pickup truck two years ago. Embrace is always there during Kona's severe IBD diagnosis, when he at 22 oz of raisins, when he got attacked by another dog and had his ear reattached. Embrace may be more expensive than other insurance companies, but they've stuck with me and Kona when we were dropped by other carriers because Kona was too expensive. As a puppy Kona had been severely abused and required extensive veterinary care and rehab. Embrace stepped up the plate. I wouldn't dream of going with another carrier. I wouldn't have my dog if it wasn't for Embrace always covering Kona's expenses and helping me with bills. I would have run out of funds a long time ago. In the 5 years since I adopted Kona, I've spent well in excess of 20K. Yesterday Kona had 3 lbs of socks surgically removed from his stomach and saved his life.
Insurer: Embrace
By: Leigh Anne Hood
Excellent Customer Service
I am a new member and needed some info. Their associate was very heloful and courteous!
Insurer: ManyPets
By: customer
Claims
The claim process was easy and I did it all on my phone with electronically with no waiting on the phone got a response within a few days
Insurer: MetLife
By: Dianne
Good Choice
It was an easy process to register and after comparing with several other companies, this plan fit our needs without “breaking the bank”.
Insurer: Spot
By: Roberta Frink
Very helpful and informative
Very helpful and informative
Insurer: ManyPets
By: Lauren
Best insurance policy for your pet
Before selecting insurance for my dog, I contacted seven different companies. I asked the questions that most people want to know. What was covered? Cost? Turn around on reimbursement. And overall I looked at all the reviews of each and every company I found that met life was one of the best rated of all the companies. My daughter-in-law works for a competitor company and tried to talk me into working out to deal with her but I told her that her company didn’t pay for everything that MetLife paid for and the compensation turnaround time and cost was 100% better, she understood and said you’re right but I do have a job here so I have to do what I need to do to try to convince you so if you’re looking for an insurance I’ve done all the paperwork, the bookwork and the legwork
Insurer: MetLife
By: Robin
I LOVE Trupanion
I cannot say enough good things about Trupanion. Their response time to a claim and their communication with you is exceptional. As a retiree on a fixed income, their coverage eased the financial burden of the emergency care costs for my sweet kitten.
Insurer: Trupanion
By: Sheila
Deceptive advertising
Deceptive advertising and deceiving details about what is and isn’t included in each policy type.
Insurer: Spot
By: Not necessary