154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

July 02, 2024

ASPCA killed my dog

Run away from ASPCA pet insurance. Many other pet insurance companies have better ethical standards, not the ASPCA. I was forced to have my pet put down because this terrible company decided they did not want to pay for anything. I have no idea how this company has good reviews because even the vet did not recommend this company.

Insurer: ASPCA

By: Not Happy

July 02, 2024

FETCHED

I researched pet insurance for months. By the time I decided on Fetch in June of this year, I met your employee, Amanda Mello, online. Ms. Mello is as mellow as her surname sounds. She could not have been a better example of a good employee! She fetched me with her caring attitude about my puppy! Although I had multiple questions, Amanda answered each one with patience, compassion, and knowledge. Donna

Insurer: Fetch

By: Donna Hanks

Verified July 02, 2024

Great Pet Insurance

Although pet insurance can be quite expensive when your dog hits the age of 12, I have had nothing but a positive positive experience with Healthy Paws. I have never once had to fight them on a claim, they are fast with reimbursement and processing, and I have been with them almost 11 years. I appreciate this company and the ease at which they make the entire experience so that I can focus on my dog and her health. I do not often write reviews but I would definitely recommend this company for anyone looking for pet insurance.

Insurer: Healthy Paws

By: Kim C. & Bamm Bamm

July 02, 2024

pets plus us insurance review

entire process was easy, claims were processed in a timely fashion with no issues at all.

Insurer: Pets Plus Us

By: Lesley

Useful
Verified July 02, 2024

Wonder if you are worth it!

It is hard to rate you higher when you keep denying claims saying it is a previous condition. Having her anal glands extracted monthly is what she needs done to keep her healthy. Also, an $800 emergency doctor visit, and you paid $177. Makes us wonder if you are worth it.

Insurer: Fetch

By: Joyce

Verified July 02, 2024

Overall great experience

Prompt service, friendly agent and great coverage for an affordable price.

Insurer: Prudent Pet

By: C Kimball

Verified July 02, 2024

This was a hard claim to submit

This was a hard claim to submit. I had 6 all at once from an emergency. It was kind of overwhelming. However, when I called, the staff could not have been more hopeful and navigated me through the process.

Insurer: Fetch

By: steve keller

July 02, 2024

Reimbursement does NOT happen

This pet insurance claims a dog's "tartar" as a pre-existing illness and does not cover teeth cleaning for prevention. It's ridiculous. I will NOT recommend this insurance to anyone because they are too busy to find a "pre-existing" condition and are unwilling to pay. It's not morally good company.

Insurer: Embrace

By: Kay

Useful
July 02, 2024

Highly disappointed

Very long claim times, confusing emails stating no info needed then denying/closing claims because I didn’t provide information. I called 4 times on my claim 1st office was closed for training other 3 times wait time was so long I eventually hung up. It honestly feels like they intentionally make it difficult so that the average person will just give up! I plan to look for a different company.

Insurer: Pets Best

By: Dawn

Useful
July 02, 2024

came back not able to walk

STAY AWAY. my dog came back from being in boarding for 4 days NOT BEING ABLE TO WALK. Jack and the veterinarian were horrible. they want to charge me full service for an xray. they "called" me one time a few hours before pickup one time but told me NOTHING when i came and got her. she went there full of energy and came back lethargic and lame. charges are filed.

Insurer: Embrace

By: Mickayla

Useful

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