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Great customer service
The customer service person was kind, thoughtful, professional and made sure I was taken care of.
Insurer: Embrace
By: AT
Horrible Claims Processing & Too Expensive
Our French Bulldog has been insured for over 3 years. Started at $97.40/month, 2nd year $107.29/month. The 3rd year the premium almost doubled to $192.21/month. Then when you actually make a claim they say it takes 15 BUSINESS days to process. They contact you on the 14th day to request more information & the 15 BUSINESS days start over. So it's actually taking 30 BUSINESS days to be reimbursed just over $200.00. It says on the claims screen that it "typically takes about two weeks"...not 15 BUSINESS days. Paying over $2300/year for 80% coverage with a $300 yearly deductible. Not sure this is worth it to be reimbursed $200.00. My advice, save your money & keep it in a savings account!
Insurer: Fetch Canada
By: Frechie Mom
The 1st veterinary visit for our new…
The 1st veterinary visit for our new puppy was not covered by insurance.
Insurer: Trupanion
By: customer
Fast payments and ease of filing claims
We issued insurance for our Doberman 3 years ago, but we had to use it since April 2024, when after an X-ray, ultrasound, and a trip to the emergency, we found out that our Anubis had DCM... All claims were quickly reviewed and paid according to our plan. Thanks to the whole Embrace team!
Insurer: Embrace
By: Yuliia Williams
Got it taken care of smoothly
Got it taken care of smoothly
Insurer: Spot
By: Laura Baxter
Excellent service and customer support…
Excellent service and customer support Thanks
Insurer: Spot
By: Dev
The tool makes the process soooooo much…
The tool makes the process soooooo much easier. I love the new process
Insurer: Embrace
By: R miller
Processed my claim in about 2 weeks…
Processed my claim in about 2 weeks which is pretty quick!
Insurer: Pets Best
By: Tain Rose
Good communication.
I have had all good communication with Spot Insurance, which has lead to excellent service.
Insurer: Spot
By: Karen Simpson
So thankful I got Trupanion for my kitten!
I got Trupanion for my kitten when I got an email from State Farm with an offer, knowing that things happen you don't plan for- I was mainly thinking broken bones, ingested items. I had no idea I would need to use it literally the next month! She had elevated liver values and required expensive testing and then prescription food, and they covered everything at 90%! We are now having to go to the university vet hospital, and the peace of mind having Trupanion makes this stressful time a little bit easier! I have recommended Trupanion to my family and friends, and to random strangers on the internet!
Insurer: Trupanion
By: Jennifer Hardin