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The BEST pet insurance company!
I am baffled at the two previous one star reviews. Every pet insurance company has a 14-day waiting policy that is mentioned multiple times all over the webpage. And as long as you submit the correct information (which is detailed on the submission page), the reimbursement process is quick and efficient. The fact that MetLife allows for a family of pets to share a deductible is incredibly helpful, and the company also reimburses for the full vet bill, unlike other companies that give you set prices, such as $25 for a diagnostic fee. You will not be disappointed with this service! I’m a human RN, with 2 cats and a puppy, and I’ve never seen an insurance company be so efficient without any hassle!
Insurer: MetLife
By: Lauren
Stir clear of this company, the absolute worst
Trupanion is just the worst insurance provider there is out there. I have been with them for roughly 2 years, my dog is healthy and hasn't needed any care that required their coverage, and yet they have increased my monthly payments more than double the initial price I signed up for. And upon checking with other customers, they do that to every customer.
Insurer: Trupanion
By: Cassa
Excellent customer service and support
Excellent customer service and support, sometimes walking me through dozens of line items on a claim payment I didn’t understand, PetsBest had it right. Also staff are well trained and are great communicators anytime I contact Customer Service, I never got a wrong or outrageously complex solution to problems.
Insurer: Pets Best
By: Peter Williams
Good insurance
I’ve had good experiences with MetLife Pet ins. It’s easy to submit a claim and I always hear back within a few days. Their price is good also compared to what I was paying with a different company
Don't waste your time - save your money
Don't waste your time. Save your money and use it for your pet's needs. Remember when self checkout, ATM's, pumping your own gas, etc was going to save us tons of money? Me either! Same here. First claim they wanted everything but a video of my dogs birth. That plus the outrageous copay of $115.00! My medical copay is $10. I left work after 38 years of excellence, but I left on disability after my 3rd back surgery. LTD insurance treats you like a criminal. This is SO FAMILLIAR. Pass it by.
Insurer: ASPCA
By: Larry Bannerman
Very pleased with Metlife claim processing
They do require quite a bit of paperwork from the vet, but it was worth it to me in the processing of paperwork for a back problem my Dachshund, Wally, had which lasted almost a month - but he is now all well, thanks to meds and advice from my vet. My policy has a zero deductible with a 90% reimbursement if the claim is approved. Wally's claim WAS approved, and I received 90% of what all I paid to my vet. It appeared in my on line bank statement this morning, so I would recommend Metlife.
Easy to submit a claim
Easy to submit a claim. Friendly document upload system. Thank you.
Insurer: Embrace
By: Edith
I am extremely pleased with services…
I am extremely pleased with services received from ASPCA and plan to renew my dog’s policy.
Insurer: ASPCA
By: Betty Kennedy-Tapscott
Happy Customer for years
I have been with Embrace Pet Insurance for several years and I am totally pleased with their service. I made a mistake with my claim and they were understanding and assisted me with correcting the mistake. I just want to say thank you for being their for me and my pet.
Insurer: Embrace
By: Bettie Brown
Great Service
The process to receive your refund is fast and very easy to complete. I really like ASPCA pet insurance.
Insurer: ASPCA
By: Molly Derr