221,963+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 221,963 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I LOVE this pet insurance
I LOVE this pet insurance! đź©· I've had it for over year with two fur babies on the policy. The rates are great. It's easy to send claims and the team members are amazing! Every time I have a question, I feel satisfied after hanging up. I like rewarding the team for a job well done.
Insurer: Embrace
By: Shanny Woo
Absolute ripoff
Absolute ripoff, like most insurance companies. I have two young German shepherd dogs (under 3 years old) so I wanted to get a good pet insurance while they are young. I did my research like most, though with insurance it is difficult because most reviews are on sites they pay or their own website. I had 2 claims come up during my time in having the pet insurance. I’m both instances, the issue is they will do everything in their power to deny the claim in the hopes you will give up trying to get reimbursed. In our cases, they kept saying that “after multiple attempts, they were unable to obtain the necessary medical records to process the claim.” So I went ahead and called my vet hospital to verify if the information was sent. Not only was the information was sent, but twice! After multiple frustrating calls to ASPCA, they were able to “find” the documents, but it always seemed to conveniently found a way to miss them or they claimed they don’t receive them. I think what really goes on is that if they can’t find a good reason to deny it medically, they will say they can’t obtain some record and just hope the person submitting the claim will give up. Well we didn’t give up and it took a few tries but we got our money and cancelled the insurance, never looking back.
Insurer: ASPCA
By: Eric Reaves
Very fast review of claims
Very fast review of claims. Easy to submit claims.
Insurer: Spot
By: Susan
Prompt service
It was responsive to my inquiry and kept me up to date on the progress, and then provided a direct deposit.
Insurer: Fetch Canada
By: Garry Lunn
Easy to use
Easy to use. User friendly.
Insurer: ASPCA
By: Jessica Schlitzberger
If you haven't tried the Sonnet yet.
If you haven't tried the Sonnet yet.. I recommend you to give it a shot.. I'm pretty sure you won't regret
Insurer: Sonnet
By: karma dorji
My experience was made great because of…good customer service.
My experience was made great because of the customer service associate who helped me. Her name was Kelsey and she answered all of my questions and concerns. She was very knowledgeable, patient, and caring. I was interested in adding wellness to my policy and she explained the types and sent me a link. I will read it tonight and decide.
Insurer: Fetch
By: Janice Guidera
My experience was good
My experience was good. Response time was quick. Customer service was easy to talk to and explained everything in detail.
Insurer: Spot
By: Gregory Sproul
Keep On Schedule
When we first got our new puppy we wanted to make sure we kept his wellness schedule up to date. We have had some hurdles with several illnesses also here at the beginning too. With FIGO’s Wellness Powerup and their quick turn around times on all the claims we have not been set back financially and have been able to continue to give our new puppy the love and support and wellness that we need to so he can grow up to be a strong and loving dog.
Insurer: Figo
By: Elizabeth
I made my first claim today
I made my first claim today. The app was easy and convenient. Easy to upload the paperwork that I needed to provide.
Insurer: Figo
By: customer