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Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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USAA made the right choice partnering…
USAA made the right choice partnering up with Embrace. I have Frenchies and they are my world and there’s no way I’d choose another pet insurance company. Embrace’s enrollment, claims, and reimbursement processes are best in class and their premiums are the best in the sector. My average reimbursement is processed and in my account with 2-3 business days. Not even auto or healthcare does this this fast! I trust Embrace with my ESAs and always will! Plus their customer service and claims team support are the nicest and most efficient professionals I know. I’ll be with Embrace for life.
Insurer: Embrace
By: Consumer
My cat had to get a fractured tibia…
My cat had to get a fractured tibia surgery. They processed the claim soon and thankfully covered the majority of the vet bill. Happy to say my cat recovered well and he’s doing great. Customer service answered all my questions and explained how to proceed with the claim. Very happy with the insurance!
Insurer: Fetch
By: Janis
Quick response and compassion for our…
Quick response and compassion for our situation. Outcome to our emergency was very sad, but Figo was supportive and helpful.
Insurer: Figo
By: Cynthia
Pet insurance for What You Don’t Expect
Pet insurance is for the things you pray will never happen but unfortunately do. My beloved Boston terrier came down with degenerative heart disease, and Fetch has made his expensive care financially possible. Easy claim forms and fast service.
Insurer: Fetch
By: Josephine
Perfectly Easy
I submitted a claim for the first time through the app system, it was super easy and fast. the staff was in contact with me right away and they processed the claim at record speed. i am super pleased and now plan to up my coverage. highly recommend.
Insurer: Lemonade
By: Liliana
Was easy to put in my dog claim
Was easy to put in my dog claim, fast service.
Insurer: Fetch Canada
By: Erika Sajo
Great Experience
Our 4.5 year old lab had a surgical operation for a torn ACL. We submitted a claim with Healthy Paws same evening. In the morning we got a response that the claim was approved and 80% (per our coverage) reimbursement check is on the way. Can’t ask for a better service when you go through a difficult time. Best experience ever!
Insurer: Healthy Paws
By: alla artyukhova
They insist diarrhea is a “pre-existing condition” and refuse to pay
My dog had some blood in his diarrhea before we registered for his insurance plan with Fetch. Since this is a common symptom among dogs like vomiting, he had another bloody diarrhea after he had a plan with Fetch. They refused to pay us because according to the agent I spoke to on the phone, bloody diarrhea is a “pre-existing condition” for my dog, although it was clear that last time and this time were two separate cases, not related. It’s ridiculous.
Insurer: Fetch Canada
By: Y N
Waiting time
Explanation but it takes a long time to be reimbursed, my recent bill was put under wellness and I just did not get paid back, the situation was completely different, needs lots of explanation and phone calls to made the claim to work, gets frustrating, but the customer service is not to bad, hopefully I will get some answers soon, Eva
Insurer: Fetch Canada
By: Eva Peric