Overall we are happy with customer service interactions and support.
Overall we are happy with customer service interactions and support. If it were not for trupanion we would have been forced to make decisions based on finances, without considering quality of life options.
- INSURER:
Trupanion
- POSTED: 02/03/2023
- BY: Rhonda
- BREED: Labrador Retriever
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
Great Service
Claims paid in a timely manner with no problems
- INSURER:
Trupanion
- POSTED: 02/03/2023
- BY: chuck
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Awesome service
Gus suddenly became very ill. At the vet clinic he had several diagnostic tests done and stayed overnight. The following day he required emergency surgery. This happened the week before Christmas. Once we were able to bring him home, the vet clinic submitted a claim for us. I spoke with a customer service rep to ensure everything needed had been submitted, and the rep was so kind and caring. He checked everything for me and even changed my account so that subsequent claims would be settled with direct deposit instead of a paper cheque. The claim cheque came quickly. I could not be more pleased with the service and assistance we received at such a stressful time. Thank you, Trupanion! ??????????
Did you find this review helpful?
Yes
No
Friendly customer service
The customer service agent was friendly nice and answered all my questions Job well done Thanks Dave
- INSURER:
Furkin
- POSTED: 02/03/2023
- BY: David
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Happy Customer
well done in a timely manner
- INSURER:
Trupanion
- POSTED: 02/03/2023
- BY: Carol
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Hunterâs mom
Very easy with great follow up
- INSURER:
Trupanion
- POSTED: 02/03/2023
- BY: Patricia
- BREED: English Springer Spaniel
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
They always find a way
To get out of covering your expanses that is.
Absolutely useless "insurance". Experts in avoiding paying your vet bills and decisions cannot be appealed or discussed with a supervisor.
Absolute scam. Avoid and just save money for unexpected vet bills.
- INSURER:
Trupanion
- POSTED: 02/02/2023
- BY: raphael
- BREED: Golden Retriever
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Pets Best is exactly that!
Pets best is exactly the best. They are prompt to respond to claims. Claims are filed by sending a picture of Vets invoice. They pay well compared to other pet insurances I’ve had.
- INSURER:
Pets Best
- POSTED: 02/02/2023
- BY: Annalisa
- BREED: Mixed Breed Large (Over 75lb)
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Pet Insurance
I have 2 dogs so pet insurance for me is expensive but I don't regret having it. Insurance has gotten better in covering certain illnesses in particular the rise in cancer and arthritic conditions.
- INSURER:
Nationwide
- POSTED: 02/02/2023
- BY: JANICE
- BREED: Rottweiler
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
