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Wish my human health insurance was this fast
My dog's had a lot of surprising health issues...all of which have been very expensive. Making big decisions about her health has been very stressful, but the one thing I never had to worry about was paying for it. Healthy Paws is so quick to reimburse me: the direct deposit frequently hits before the credit card charge. They're fast, reliable, and very helpful.
Insurer: Healthy Paws
By: Alyssa J
Super easy to make the claim and hear…
Super easy to make the claim and hear back within days.
Insurer: Embrace
By: jaden kiefer
Adopted a dog from Anti-Cruelty of…
Adopted a dog from Anti-Cruelty of Chicago. At the tail end of the paperwork process, Ken comes in and makes a pitch for Fetch Pet Insurance. Cost quoted was $26. We said I'd like to think about it, he said no problem and he would send an email in case we decided to move forward that we could either contact him through or click a link. A couple of days later we decided to get the insurance and my wife said we never got an email from him. Tried to reach him for 2 days before he finally returned my call. Most of the time my calls went direct to voicemail. Seems he was busy and his phone had died. Said he'd sent an email but, would send it again. We verified the email was correct. Here we are a week later and still no email and he does not return calls. Most of the time, again, my calls go directly to voicemail as Ken has said he has frequently been too busy to charge his phone and it winds up dead. Imagine that. I've made two calls to Fetch customer service. Per their CSR, there should have been a quote in their system that generated off of the quote we had gotten from Ken. It should have been filed by the email Ken had for us. This shouldn't be a surprise at this point, there was no quote in the system. The first guy didn't give a damn but, would be happy to sell me a policy for the $42 I'd been quoted by their online system. The second guy seemed irate about our experience and was able to get the price down to $35. However, at this point I'm pretty well ticked off that Fetch's negligent employee is going to cost us $9 a month so I declined. He told me he would have a manager call me on Monday. This second call took place on Saturday. It's now Wednesday. I still haven't heard from a manager. Actually, at this point, I'm not expecting to. Ken was super nice in our interactions with him over the two days we were at the shelter looking at dogs. Apparently he doesn't understand the way sales jobs work or his part in the system. We think we will still buy a policy for this dog. We have already scratched Fetch off our list so the search will go quicker. The way we look at it, if they have this much of a problem before the sale, I can't even imagine how bad are they going to be when it comes time to reimburse for a bill.
Insurer: Fetch
By: McDee
Embrace has been very good to work…
Embrace has been very good to work with- They tell .me what I need to do and help me with the processing of my claims
Insurer: Embrace
By: SHIRLEY
Very easy process to file a claim and…
Very easy process to file a claim and very quick response.
Insurer: Spot
By: Sarah Mechling
I have had Healthy Paws for past 10…
I have had Healthy Paws for past 10 years. Since they have been bought out by Chubb they are no lon ger the company they use to be. My dog is 10 years old and my premium went up 150% this year with no claims. This company wants to lure you in when you pet is young then raise you premiums so high you can no longer afford it when they get older. Owner look else where when insuring your pet.
Insurer: Healthy Paws
By: Dawn Bugay
Sky high prices
Sky high prices. Increased the monthly prices over &50 and did NOT NOTIFY THE PET OWNERS. Scammers
Insurer: MetLife
By: customer
Rate the good way
Rate the good way
Insurer: Nationwide
By: Marita Channon
Quick claims processing
I appreciate how quickly my claims are processed and reimbursed. I have had really great customer service, too. Overall very satisfied.
Insurer: MetLife
By: Jen Stephenson