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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Great rates
I was thinking of buying pet insurance. I shopped around and Found Fetch to be the most reasonable. I still had questions about the policy so I called in. Josh did a great job explaining how the policy works. He answered all of my questions so I purchased the policy for my pet.
Insurer: Fetch
By: April
I’m very happy with our spot pet…
I’m very happy with our spot pet insurance. Their customer service is very helpful. They process the claims quickly!
Insurer: Spot
By: Wendy Bergman
Great pet insurance!
Great pet insurance! Outstanding customer support.
Insurer: MetLife
By: Laura Soman
Fast response
Fast response, recommend to so many friends I have got a whole dachshund group with 100+ dachshunds. I should be getting refer bonus
Insurer: MetLife
By: customer
Pet Insurance Complete!
Pet Insurance Complete!
Insurer: MetLife
By: Cheryl Lytle
Customer experience
Customer experience wirh all of the representatives at metlife. Plan offered and price
Insurer: MetLife
By: Nancy Baumeister
Appreciate the quick reimbursement!
Appreciate the quick reimbursement!
Insurer: Trupanion
By: Mary Ludington
Quick response and helpful employees
Quick response and helpful employees
Insurer: Trupanion
By: Ron
Quick and easy claim submission and…
Quick and easy claim submission and reimbursement
Insurer: Trupanion
By: Julie
Trupanion may just be your typical insurance company
Initially we were happy with them when we had to have a claim when our dog needed to have surgery after eating a rock (2023). They seemed like they really cared and were proactive with our claim. Fast forward about a couple years later and of course my dog ate another rock (despite taking numerous measures, including removing any visible rock from our yard) and fractured her tooth in the process. I feel like they were looking for anything to classify it as a pre-existing condition because they said she had signs of tartar when we had her teeth cleaned when she was 9 months old. Sure, unchecked tartar can weaken teeth, but we had her teeth cleaned twice within her 4 years (it is expensive to get your dog's teeth cleaned). So being responsible pet owners and having their teeth cleaned on a regular basis can eventually mean your claim will be denied because they have "evidence" of it being a pre-existing condition. It would have been better if we just did not have her teeth cleaned apparently so there was no "evidence" of a pre-existing condition. Think if adults had tartar during their check-ups and then their insurance denied claims if they had a fracture. Simply ridiculous, I thought Trupanion was a different type of insurance company, but maybe they are just like the rest.
Insurer: Trupanion
By: Chad R