5
out of 5
Verified
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5
out of 5
Verified
Trupanion keeps their promises.
Trupanion keeps their promises. They pay for what they say they will cover. They have covered surgeries on both of my dogs without question.
- INSURER: Trupanion Canada
- POSTED: 12/22/2022
- BY: Beverley
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Verified
Trupanion is a very professional company.
Trupanion is a very professional company. It's easy to submit a claim, and claims are processed in a reasonable amount of time. They keep you posted through each step of the claim.
- INSURER: Trupanion
- POSTED: 12/22/2022
- BY: Diane
- BREED: Golden Retriever
- AGE OF PET: 0 - 3
5
out of 5
Verified
Have been using this service for 11 years and care is always top notch staff are very helpful friendly and knowledgeable.
Have been using this service for 11 years and care is always top notch, staff are very helpful, friendly and knowledgeable. They always take time to ask about my pets and genuinely care.
- INSURER: Trupanion
- POSTED: 12/22/2022
- BY: Melissa
- BREED: Mixed breed
- AGE OF PET: 4 - 6
2
out of 5
Verified
Should have known nothing is this simple
Two emails within the first week which are confusing and worrisome. One seemed to wonder if we were sure we meant to select the deductible we had without additional coverage. The other talking about pre-existing conditions and possibly not processing future claims based on that, *after we've paid to enroll.
- INSURER: Trupanion Canada
- POSTED: 12/22/2022
- BY: Joanne
- BREED: Border Terrier
- AGE OF PET: 0 - 3
5
out of 5
Verified
Great experience
Very informative, answered all questions and concerns
- INSURER: Trupanion Canada
- POSTED: 12/22/2022
- BY: Vaughn
- BREED: Goldendoodle
- AGE OF PET: 0 - 3
5
out of 5
Verified
I have never had anything but kind caring and knowledgeable experiences with Trupanion.
I have never had anything but kind, caring, and knowledgeable experiences with Trupanion. A wonderful company!
- INSURER: Trupanion
- POSTED: 12/22/2022
- BY: Virginia
- BREED: Malinois Belgian Shepherd
- AGE OF PET: 0 - 3
5
out of 5
Verified
5
out of 5
Verified
1
out of 5
Verified
Not happy so far!
My vet said I would get a free month of coverage and it would start right away. Neither were true. And they charged me an extra fee to start. Not happy so far.
- INSURER: Trupanion
- POSTED: 12/22/2022
- BY: David
- BREED: Mixed breed
- AGE OF PET: 0 - 3