I've always re eived excellent service.
I've used them for 11 years now and I find them very accommodating.
- INSURER:
Trupanion Canada
- POSTED: 02/06/2023
- BY: Susan
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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Havapoo insurance
Very nice and informative
- INSURER:
Trupanion
- POSTED: 02/06/2023
- BY: Mike
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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en français svp !
Lots of items not covered under plan
- INSURER:
Trupanion Canada
- POSTED: 02/06/2023
- BY: Allen
- BREED: West Highland White Terrier
- AGE OF PET: 7 - 10
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Great response time on claims.
So happy with this insurance company. Great service and fast response. Thank you Trupanion!
- INSURER:
Trupanion
- POSTED: 02/06/2023
- BY: Jeff
- BREED:
- AGE OF PET: 0 - 3
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Need to appeal
I have already recommended Trupanion to more than one friend. I was dismayed at my claims experience because each invoice was handled and reported on separately, which was confusing to me. It was difficult to follow the amounts deducted to meet the deductible and the line items that were disqualified for some reason.
I do not understand why exam fees were disqualified when they were part of diagnosing the illness and treating the illness as subsequent visits were made to the vet. How can the vet prescribe treatment without an examination? The exam costs on the bills I submitted were not for a health and wellness visit. They were for an undiagnosed illness that after 1 1/2 years was finally diagnosed as Cancer! These visits were costly. I don't know how to submit an appeal and frankly, talking to someone on the phone is very difficult since I lost my furbaby to this horrible disease and even putting the invoices together and submitting the claim was traumatic. I would like to have someone call me to discuss this. Thank you.
- INSURER:
Trupanion
- POSTED: 02/06/2023
- BY: Katherine
- BREED:
- AGE OF PET: 0 - 3
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Great service!
Great service, amazing customer service, I appreciate the wonderful staff, always helpful when I need to move payments around. Even if it is last minute. Wonderful company.
- INSURER:
Trupanion Canada
- POSTED: 02/06/2023
- BY: Kelsey
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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Your pet deserves Trupanion!
I always recommend Trupanion to friends and family. My claims are always approved for what was promised with insurance plan. I'm very pleased and impressed.
- INSURER:
Trupanion
- POSTED: 02/06/2023
- BY: Stephanie
- BREED:
- AGE OF PET: 0 - 3
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Chuck
timely processing of claims.
- INSURER:
Trupanion
- POSTED: 02/06/2023
- BY: Charles
- BREED:
- AGE OF PET: 0 - 3
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Excellent
Gentlemen was very friendly and very helpful. Sounds like a great plan to help care for our furries in time of need.
- INSURER:
Trupanion
- POSTED: 02/06/2023
- BY: Julie
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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Great rates.
Great rates. New program in florida is a no brainer. Felt like Meghan went above and beyond giving me personal contact info to update her with changes. Whole process took around 20 minutes and it was super easy.
- INSURER:
Trupanion
- POSTED: 02/06/2023
- BY: Eileen
- BREED:
- AGE OF PET: 0 - 3
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