154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,145 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,308 reviews

4.9
Healthy Paws

10,743 reviews

4.9
Fetch

27,420 reviews

4.9
Trupanion

62,925 reviews

4.8
Nationwide

21,417 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

October 16, 2025

Continually denied & wouldn't accept…

Continually denied & wouldn't accept the only records we had for our recently rescued dog. Denied claims with inaccurate statements & reasons. Would strongly recommend not ever using this "scam".

Insurer: Fetch

By: Parker

Verified October 16, 2025

Compassion and pragmatism in pet insurance

My pup has a few concurrent cancer diagnoses and orthodepic issues. Metlife does not only make the pet parent engagement seamless but also has a team that never trades off compassion in service conversations with complex veterinary invoices.

Insurer: MetLife

By: Otto’s mom

October 16, 2025

All I can say is that I wish my own…

All I can say is that I wish my own medical insurance was this easy. Claims are processed seamlessly either through our vet or online (which is super simple). Having our dog insured with Trupanion has given us tremendous peace of mind - we can worry about her care instead of the cost.

Insurer: Trupanion

By: Paul C

Verified October 16, 2025

Claim Experience

The online claim entry with invoice attachment is very quick and easy to use, the claim decision is explained clearly and payments are prompt. I feel more comfortable looking after my dog knowing you are behind us

Insurer: MetLife

By: Rev. Chris Craig-Jones

Verified October 16, 2025

Helpful and kind

Helpful and kind

Insurer: MetLife

By: customer

Verified October 16, 2025

Very communicative and responsive.

Very communicative and responsive.

Insurer: MetLife

By: customer

Verified October 16, 2025

Metlife has been great

Metlife has been great, they process claims quickly and when I have had to speak to someone everyone is very pleasant but most of the time I do everything on the app

Insurer: MetLife

By: Jessica

Verified October 16, 2025

Jo was great.

Jo was great.

Insurer: MetLife

By: customer

Verified October 16, 2025

So Thankful I Chose Metlife

They corrected everything when it wasnt right and answered the phone rather quickly. Great service, amazingly priced i mean this is the best pet insurance policy and pricing and claims are paid out quickly and easily.

Insurer: MetLife

By: Devon

Verified October 16, 2025

I would have given 5 stars but there…

I would have given 5 stars but there was discrepancy with my last claim. I have been getting successful payouts over the past year on Rx food and medications, but all of a sudden they were getting denied because my pets name was not on the invoice when past invoices did not have my pets name on the invoice. Why the change now? I was given no explanation why this changed.

Insurer: MetLife

By: customer

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