216,637+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,637 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Pets Best came through
I got my puppy's insurance about six weeks before an obstruction surgery that ended up costing around $8000. When I signed-up I opted for a high deductible ($1,000) , being terrified of a huge bill like the one I got. Two weeks before the incident I got an email from Pets Best that Tico, my pup, was now covered. Friends were skeptical that I would be covered having gotten the insurance within a few months of the incident. A few days ago I was immensely relieved to find out that PetsBest covered most of the bill, minus the deductible and a bunch of co-pays. They sent a detailed itemized bill explaining what was covered and what wasn't. They have other plans that would have coverd more of the costs but I can definitely say that I got the protection I was looking for and was treated professionally. They also have a fantastic app. I already sent an email to all my pet-owner friends recommending they get Pets Best pet insurance.
Insurer: Pets Best
By: alan smith
Great Experience
We had neurological issues with our puppy that were very scary and expensive. Without Pets Best we would have never been able to give her the care she needed. The claims were done quickly, and we were reimbursed in a timely manner. I would highly recommend Pets Best.
Insurer: Pets Best
By: michaela Haney
So Disappointed! I read all the reviews both personal…
I read all the reviews both personal and business ratings by companies such as Forbes. What a surprise it was to make my first claim in almost four years for my dog and get the “ run around”. I made the claim the middle of June and was assured that this claim would be reviewed by this past Wednesday- 7/ 20/23. Several phone calls and faxes prior to this have been made. Today is Thursday and of course no response to have this claim settled has been offered. (all necessary paperwork has been sent twice ) My payments have been made on time ( drawn from a credit card) and I expect service to live up to their commitment ( usually 2-3 days processing time per their website). I have no recourse but to warn others of the false claims Healthy Paws makes. I am retired and I chose this policy so that I would not have to “ worry” about giving my dog the best care possible even with my being on a limited budget. I wanted that reassurance of a healthcare plan that would take care of my “ loved “ friend if unexpected occurrences happened. I have not received that help or assistance Please be warned and look at other policies . Our “ furry” friends deserve better!! I’m hoping that these comments will be published.
Insurer: Healthy Paws
By: sally conte
HEALTHY PAWS DECEIVING CONTRACT
healthy paws is not to be trusted They accepted to insure our super healthy dog 2 years ago. They requested health docu,ments that we submitted and we have paid them ever since. We never filed a claim until today because our dog had a fox tail accident. Suddenly they don't know if our dog is healthy and they need more medical records that they never mentioned before, so basically they just take your money for years and then once you have a problem make it impossible to get a reinbursment. You will only find out how dishonest and deceiving this health insurance is when you file your first claim! Even if your dog is super healthy and it is 100% obvious the problem was just an accident. Dont fall for this scam. I REGRET having this insurance!
Insurer: Healthy Paws
By: MARCELA
Latest 1 comments
Marcela, As per the policy we do require full medical records for all enrolled pets in order to process claims. Once full records are received (typically we ask for them when you file your first few claims) we will keep them on file for future claims processing and you will never have to submit full records again. In the future, if we do need clarification for a specific claim, we may simply request the date of service exam notes for that visit. We appreciate your efforts in providing those records. Your recent claim was covered in its entirety with the exception of the exam fee, which are excluded by your plan. Covered items were applied towards your chosen deductible. As with any plan that has an annual deductible, that must be satisfied before any reimbursements can occur. The Healthy Paws Team
Embrace make my experience a pleasure
Embrace was excellent regarding my dogs recent visit to an emergency clinic. They processed the claim within a week. I will continue to use Embrace for my pet insurance needs in the future. I have 2 small dogs
Insurer: Embrace
By: customer
$333 bill for an emergent situation…
$333 bill for an emergent situation involvong our three-year-old lab. $250 deductible I get, but $33 copay? Really? Ended up getting $50 back - better than nothing, I suppose.
Insurer: Pets Best
By: Brian Guagnini
Does not cover anything!!!!!
This company does not cover anything...vaccines are supposed to be covered!!!! Really a very bad insurance company!!!!! I bought the very best policy for my dog!!!!! They set the limits SO LOW that you don't get nothing back....the Vet charges TRIPLE of what they allow!!!!!!!!
Insurer: ManyPets
By: Wade Simpkins
I am considering cancelling my policy
I am considering cancelling my policy. I don't think the value justifies the price
Insurer: Figo
By: customer