216,637+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,637 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Scamn company you'll not get a penny back
Very bad company seems they do everything to not pay you back I've been more than 2 years with them I file 2 claims of 1600 never got a penny back They keep asking for additional doc and keep closing the claims I called them many times no success If you want get scammed chose this company Go to bbb and look their review there
Insurer: Healthy Paws
By: Nilton da silva
Policy holder since 2020
My boy Parker has been insured with ‘Fetch’ formally Petplan etc… Although, there have been many changes with names and application features. Lucky to say that ‘customer service’ has not changed. Next month will be Parker’s fourth policy renewal. Hopefully this continues into his senior years. 😛 Speaking to Brianna and Kelsey today was stress free. Both young ladies were professional, knowledgeable, and an employee every company hopes to have representing them. Happy ‘Human Dad! to Parker (Boston Terrier). Richard & Parker Vancouver, British Columbia 🇨🇦
Insurer: Fetch Canada
By: Richard Squires
Paid covered expenses
Paid covered expenses, always able to talk to customer service
Insurer: Pets Best
By: Bogdan K
Rebecca was awesome and answered every question i had.
Rebecca knows her stuff!!!! So Very Helpful making the best option for my fur baby.
Insurer: Prudent Pet
By: Terra L Hepting
as usaul claim finished quickly no…
as usaul claim finished quickly no hassles
Insurer: ASPCA
By: Brian Truesdale
So far so good
So far so good. Im still new here and i think what got me here is the coverage and amount looks like a good deal for my two pets.
Insurer: Spot
By: KEVIN
TO WHOM IT MAY CONCERN
WE ARE VERY PLEASED THAT WE WERE REFERRED TO "EMBRACE"
Insurer: Embrace
By: Robert Hinsen
Covered our beloved pet's cancer treatment
We were referred to Embrace through our existing insurance provider USAA. We didn't use it for several years but kept it current as a precaution. Unfortunately, our dog was diagnosed with cancer that required surgery and chemo treatment. We would have proceeded without reimbursement from Embrace but having the coverage made it an even easier decision to treat our dog and give her extra time with us. Reviews and reimbursements have been very fast (within 10 days of submitting). Very happy to have this service and appreciate their quick responses during this difficult time.
Insurer: Embrace
By: Barry C
Great customer service and patience
Great customer service and patience. Kelsey answered all my questions and was patient with me as I asked and learned about what is covered on our policy. Thank k you!
Insurer: Fetch
By: marcella king
Denials that go against their policy
In November of last year we decided to get pet insurance for our dog. Soon after, she was playing in the snow and tore her ACL which was listed as covered under her policy. We took her to the vet and they recommended surgery but we decided to hold off and hoped it would heal on its own. Unfortunately, it didn't and five months later she had surgery. All of her claims were denied due to her ACL tear being labeled as an "illness". The vet wrote a letter confirming the date of injury, type of injury and clarifying that it couldn't be an illness as it was related to an injury. I have called countless times, written countless emails, and now am consulting with an attorney. If the policy specifically claims ACL injuries are covered, they should be covered. She had absolutely zero prior issues with her ACL, never limped or showed any signs of problems prior.
Insurer: ASPCA
By: Mylise Bennett