216,637+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,637 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Clam processing taking much longer
I have had good experiences with this insurance company up until now. My dog recently had an intestinal blockage that needed surgery to remove. It’s coming up on a month since I filed the claim and all I have gotten is a sorry for the delay letter. When you call, it’s like they are reading from a script, they just keep repeating it takes 15 to 45 days to process claims and more complex claims take more time. I take that to mean the more we have to pay out the more time it takes. They need to keep their clients better informed throughout the claim process of any delays and why they are happening. Very disappointing this time.
Insurer: Pets Best
By: Peter Katula
Excellent coverage and customer service
I have only submitted 4 claims so far, but have been very happy with their customer service, their ease of submitting and checking on claims and their coverage. This is the best think I've done to never question whether I could afford to give my dog the care she needs when needed.
Insurer: MetLife
By: Donna
Why I chose Spot
My policy isn't effective yet, but I gave 5 stars for the shopping and sign-up process, in ease of customization, benefits offered, reviews by both customers and 3rd party organizations, trustworthiness, and cost. I chose Spot because I felt it stood out from the competition.
Insurer: Spot
By: Oklahoma Shopper
Noice
Good service although took longer to process than expected.
Insurer: ASPCA
By: T
Excellent Coverage by Trupanion
I am so thankful to have Trupanion pet insurance for my multipoo, Jake, who has had some health issues starting from an early age. No matter the problem, they have relieved much of the financial burden resulting from Jake being treated by his vet. Any questions or concerns that I have had are always addressed and resolved quickly by the caring, courteous & knowledable staff.
Great rates, courteous staff
I think Sonnet offers great rates, and when you need help the online agents are great, they know their stuff. When I had to call to make a claim the agent who helped me was polite and calmed my angry self down. I only took away the last star cause I'm switching vehicles and my rates are going up more than I think they should.
Insurer: Sonnet
By: Shannon Fair
The representative was very helpful and…
The representative was very helpful and knowledgeable. It was a very nice experience doing business with her. Thank you.
Insurer: ASPCA
By: JP
I am new to Pumpkin
I am new to Pumpkin, but it was easy to sign up my 3 cats. So far, there are no problems.
Insurer: Pumpkin
By: Barbara Lee
The wises decision I’ve ever made is to…
The wises decision I’ve ever made is to get insurance for my pop.
Insurer: Embrace
By: Anastasiya Viarouka
Wellness issues
Pets best has good accident / illness insurance , but I wish the wellness was just one lump sum that you use with all services and not an individual amount for each service annually. I feel like o would get more for my money. I wish you had a kitten wellness option too.
Insurer: Pets Best
By: Rebecca