220,626+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 220,626 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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My experience has been great
My experience has been great. Submitting and processing of claims is easy and fast. The customer service reps are pleasant and patient.
Insurer: Spot
By: Maria-Teresa Bonilla
Quick and easy experience adding a pet to my policy
I just called to add a pet to my policy. The process was quick, and the representative was nice and answered all of my questions.
Insurer: Nationwide
By: Kristie
Attentive & Professional
Attentive & Professional
Insurer: Pumpkin
By: Catherine
Claims
Claims. I decided to cancel today. My current claim they kept rejecting because it didn’t have all the paperwork. This is a false statement. I verified three times sending it in that I have right paperwork. Feels like a common theme for this company.
Insurer: Fetch
By: Scott C.
Easy to use
Easy to use, and good coverage
Insurer: MetLife
By: Robert Migliore
I have a discount through my employer
I have a discount through my employer, a public school. My dog's current policy expires in July 18 but we were asked to make our insurance selections in May. I called to see if the new policy would take effect when the current one expired - sort of a renewal but with my current selections. The representative could not give me an answer. I went ahead and submitted the "new" policy. A representative, Rob, called me a few days later but we had a very bad phone connection. He said he would call back but never did. I logged onto the website and see that the new policy will be in effect June 1. So basically, I am paying twice for June and half of July.
Insurer: Nationwide
By: customer
Very easy enrollment
The enrollment process was very easy, and the coverage seems great!
Insurer: MetLife
By: customer
Stephanie was wonderful!
Stephanie was wonderful!! She was thoughtful and clear in providing details on everything.
Insurer: Prudent Pet
By: Avie
Great experience with custmer service
When I tried to reach out customer service, they picked up my call right away. I also had some trouble, three kind agents helped me with remote access. That experience was awesome.
Insurer: Sonnet
By: Sungkun Kang
Easy and took little to no time
Easy and took little to no time - Great experience! My pet has coverage and it was my first time getting pet insurance.
Insurer: MetLife
By: Gabby G