207,775+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 207,775 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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So thankful for Pets Best!
A scary emergency vet stay for our two dogs ended with two healthy pups and an expensive bill. Pets Best delivered exactly what I was hoping for. It was a smooth process from start to finish. Our claims were processed in a timely manner and our reimbursements came through quickly which was such a relief. I did a lot of research when we decided to get pet insurance, and I am so thankful we selected Pets Best!
Insurer: Pets Best
By: April
DO NOT use MetLife pet insurance
DO NOT use MetLife pet insurance. This is not a billing dispute — this is a company that took our money, confirmed their own mistake, and then made it structurally impossible to fix. Here is exactly what happened: 1. We paid premiums for an extended period — over $1,500 total. 2. When we filed claims, MetLife said they were approved and paid. We received nothing. When we called to ask why, a MetLife customer service agent confirmed that a one-digit zip code error IN THEIR SYSTEM had been sending every reimbursement check to the wrong address the entire time. 3. We tried to correct the address ourselves through their app — the app would not allow it. 4. We escalated to a manager. The manager told us the only way to fix the zip code was to cancel our policy and re-enroll. But re-enrolling after a cancellation would raise our rates — AND void all previously approved claims. In other words: their fix would erase the very reimbursements we were owed. 5. We attempted to cancel anyway.
Insurer: MetLife
By: T Parker
Easy to use and understand
Easy to use and understand
Insurer: MetLife
By: Andrea Harrison
Very quick response
I love the company. I have had MetLife since Grayson was a baby, he is know 2 years old. Best decision I ever made and piece of mind for his health care.
Insurer: MetLife
By: customer
Speedy processing and payment to…
Speedy processing and payment to submitted claims. Also representatives are very courteous and knowledgeable when I contacted them over the phone.
Insurer: MetLife
By: Louis Sanseverino
I have been with trupanion for almost 5…
I have been with trupanion for almost 5 years and since last two years added my second cat to it. Touchwood I have never needed them. Every year they have increased the fee which I was fine with till I thought they would actually cover the cost when I actually need them but guess what? Today is that unfortunate day- The cost of the treatment is slightly above 1k and you know what they covered??? 184.94. As soon as I walk out of the ER today - m canceling my insurance.
Insurer: Trupanion Canada
By: parika rajput
We're so easy to set up very friendly…
We're so easy to set up very friendly and knowledgeable really explained everything to me. Would so far definitely recommend now see how well it continues after had it for awhile
Insurer: Prudent Pet
By: russ hartwell
Spot Pet Insurance has been a lifesaver!
Spot Pet Insurance has been a lifesaver. I've never carried pet insurance before ... but this time I did and when my puppy got sick they were great to work with. Easy to use website for claims submissions and easy to work with their customer service team should a phone call be needed. I look forward to our continued relationship. Thank you Spot!
Insurer: Spot
By: Tom & Cookie
Great pet insurance company
Great pet insurance company! The claim submission process is smooth and most reimbursements arrive within just a few days.
Insurer: Healthy Paws
By: Mark Wallace