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Rates increased and checking account debited w/out agreement
I've been a customer of Healthy Paws for a few years, with no problems. I was paying $139/month for my two dogs. In Jan. 2026, all of a sudden my checking account was debited for $182.66; then on 3/3, debited for $348.39, and for that same amount again on 3/29 and 4/29. I never agreed to an increased premium of any amount, least of all a more-than-doubling of my rate. An increase of that percentage without agreement is unconscionable. I requested a refund of the overages, but was refused. I canceled my account with them, and would never do business with them in the future. (They have over 200 complaints with the BBB.)
Insurer: Healthy Paws
By: Joel Koosed
Very easy to understand and sign up
Very easy to understand and sign up
Insurer: Prudent Pet
By: Kathy
easy to do and good plans available and…
easy to do and good plans available and with employer discounts, it's great!
Insurer: MetLife
By: Renee Foster
Peace of mind
Easy to understand policies fair and balanced
Insurer: MetLife
By: Arnold Love
So Easy
I recently purchased a 2 year old male kitten from our local shelter for my daughter. I wanted to ensure he would have the best possible care. My employer advertised Metlife Pet Insurance and the process was phenomenal. So easy to purchase at an awesome rate.
Insurer: MetLife
By: Melonie Nixon
Good representative on the call.
Good representative on the call.
Insurer: Nationwide
By: PBR
I am very pleased with this insurance…
I am very pleased with this insurance and how fast they get the review done
Insurer: Fetch
By: Howard