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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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So helpful and professional and caring.
So helpful and professional and caring.
Insurer: Fetch
By: Nicole Barnum
Easy application
Easy application
Insurer: Prudent Pet
By: Jennifer Joseph
I did not give a 5 star because it is…
I did not give a 5 star because it is still unclear to me why the first series of lime vaccine was reimbursed but the 2nd series was not. when I spoke to a rep she said I had not reached my quota. But now, I just receiaved a check for my pets medication. Why was the first shot paid for but not the second?
Insurer: MetLife
By: Donna Nooney
Claim process was quick and smooth!
Claim process was quick and smooth!
Insurer: Spot
By: BJM
I am a repeat customer of many years.
I am a repeat customer of many years.
Insurer: Nationwide
By: Sandra C Lehrer
Overall excellent service
MetLife Pet Insurance provides a strong overall experience. The app is easy to use and offers clear, helpful information. Renewals are straightforward, and the automatic $500 increase in benefits—as long as you have $1,000 or more of unused benefits remaining on your policy—is a nice added perk. The only drawback is that the claims process can be a bit slow at times. However, once approved, the Zelle reimbursement is fast and very convenient. Overall, a reliable pet insurance option with useful features and solid value.
Insurer: MetLife
By: Brinin Behrend
Responsive
Responsive. Fast. No endless questions. Website is easy to navigate.
Insurer: Pumpkin
By: Susan V.
Super easy and reliable
Super easy as it always is! MetLife pet insurance we’ve had for years and they have always been reliable and easy to deal with. Highly recommend!!
Insurer: MetLife
By: Mary Christopher
Very easy to navigate claims
Very easy to navigate claims. Excellent customer service.
Insurer: MetLife
By: customer
It was easy to use
It was easy to use
Insurer: MetLife
By: Cassandra France