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We had a fantastic experience with Healthy Paws. Piggy became suddenly paralyzed and needed emergency spinal surgery. This was very stressful and expensive. We submitted our invoice from the hospital and were reimbursed within 2-3 days. Healthy Paws helped turn a horrible incident into a less stressful one with their quick processing time. We would definitely recommend them!!

I have a cat and dog, both fully covered. Recently I took in a stray cat. After taking her immediately to my vet for a check up and vaccinations, it was determined that she is approximately 7 years old and had several broken and abcessed teeth and would need periodontal surgery. I submitted the claim and within 10 days received the 90% reimbursement. I am so appreciative for the insurance because it allows me to be sure my pets can be treated when needed. My dog who was a rescue has had several medical problems and I have had the same great service for her.

Healthy Paws has saved my fur babies multiple times. As recent as this past month. My dog was throwing up constantly. After the 7th time we brought her to the ER. To keep a long story short, they found a mass on her liver and in her spleen. The concern was of course cancer since her liver levels were off. She had emergency surgery for a spleen removal and the mas on her liver removed. Turns out, the mass on the liver was a slow growing cancer. It was fully removed and she is healed and healthy now thankfully! Having healthy paws made every decision SO easy, as we did not have to worry about the costs. I knew the policy covers emergency's and the "unexpected" which this definitely was. No one can plan financially for something like this. What healthy paws allowed us to do, is say yes to all options for helping our dog, Pepper, without having to stress about the money. We put the money on our credit card and submitted our claims once we got the final invoices from the vet. The uploading was easy and simple. Took me less than 4 minutes to upload and submit everything on the Healthy Paws Website. Total, Pepper's bill was $10,500 (give or take). Healthy Paws refunded just over $9k, and we ended up paying less than $2k for surgery, meds, overnight stay, and sending the masses out to be tested. It literally saved her life and our wallet. I know having pet insurance is a privilege. I will be open and say we have 4 animals on our plan and pay just over $200 a month for all 4. If you can afford Healthy Paws, please invest! for your fur babies sake and peace of mind for you. I have so many more life saving stories where Healthy Paws allowed me to have peace of mind. I'm so thankful for their insurance. Truthfully, I wish this is house human insurance worked.

On the surface Pets Best seems like a great insurance to have. Submitting a claim is easy. They process them relatively quickly IF you provide the medical notes. They tend to classify EVERYTHING POSSIBLE as an allergy so they can classify as pre-existing. An ear infection that needs anti-yeast medication is clearly not a seasonal allergy. So you have to watch claims carefully and submit appeals which is a lot of extra work.

I am extremely grateful for the support provided by ASPCA insurance for my 4-year-old male Cane Corso, Luca. Recently, Luca experienced bloody urine, which was a worrying and stressful situation for me. After consulting with Pilchuck Veterinary Hospital, I was able to focus on making the right decisions for Luca's care without the added burden of financial concerns. The worst feeling in the world is knowing your dog is suffering and feeling helpless because of financial constraints. Thanks to ASPCA, I didn't have to choose alternative care plans due to cost. Instead, I was able to provide Luca with the best possible care he needed. The customer service was outstanding, and the claims process was smooth and hassle-free. With the direct deposit reimbursements, the claim process has much improved, with payments being received in just a few days. This support allowed me to prioritize Luca's health and well-being during a challenging time. Thank you, ASPCA, for being there when we needed it the most.

My elderly dog needed major dental surgery which was carefully and respectfully provided by my local vets. She was tested to see if she could handle anesthesia (she could) and surgery went well. When I submitted my claim, the insurance covered easily half of the costs which was deeply appreciated. Being a resilient mixed breed (poodle, schnauzer), she recovered quickly and is back to demanding attention, walks, treats and meals.

Have filed several claims with Metlife for substantially more than I have paid in. the paid claims in 2 weeks or less with no fight, disagreement or challenges. It has been well worth what they charge.

My dog has been constantly injured and or sick for years it seems and HealthyPaws has been a lifesaver. I wouldn’t be able to afford this dog without them. They will always work with you and their claims system is so easy to use. They have often reimbursed through Direct Deposit before vet payments have even cleared my account. 5/5 would receommend and use them for again!

Rejected claims with no explanation other than 'terms of service' for over a period of 6 months, emergency services, and ultimately euthanasia. The final one it was all written off with deductibles. You pay out of pocket for all services up front with the impression you can file a claim, and guess what.... wasn't worth the premiums and we canceled it for all our pets.

HAD INSURANCE FOR 4 MONTHS, CAT WAS ILL. $600 VET BILL.ACCORDING TO ALL THE INFO I WAS GIVEN WHEN I SIGNED UP, ALL I NEEDED TO PROVIDE FOR CLAIM WAS NOTES AND INVOICES FOR COVERED CLAIM. WHEN I TRIED TO FILE, I WAS REQUIRED TO SUBMIT COMPLETE LIFETIME VET RECORDS FOR MY CAT!!!!! THIS IS IN THE "FINE PRINT" OF THE TERMS AND CONDITIONS BUT NOT DISCLOSED UP FRONT. THIS IS TOTALLY DISHONEST. BADLY DONE FETCH