223,999+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,999 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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smooth and timely service
smooth and timely service
Insurer: Spot
By: Marnie Stocking
Thank you Kelly
Kelly was excellent in helping me get my claims organized. She was friendly, efficient in her knowledge and all round easy to talk with. We got things all up to date, which I take responsibility for making a mess of. Thank you Kelly and Fetch, Don Fraser
Insurer: Fetch Canada
By: Don Fraser
They are so fast at working claims and…
They are so fast at working claims and paying the 80%. I have been recommending you to family and friends.
Insurer: Spot
By: Leigh Ann Conley
Stay away from Trupanion!
Stay away from Trupanion!! Total Scammers! My premium started a little over $100 per month and has increased year after year to nearly $300 per month. The constant rate hikes make the policy extremely difficult to justify. What I found even more frustrating is that when I considered canceling, the conversation felt focused on scaring me into staying by warning about pre-existing condition exclusions if I switched providers. While pet owners should understand how coverage works, using fear of losing coverage to retain customers is not a good customer experience. Between the excessive premium increases and the pressure tactics, I would not recommend Trupanion. Pet owners should carefully compare alternatives before signing up.
Insurer: Trupanion
By: Dekel Hamatian
I was very pleased with th e entire experience.
I was very pleased with the representative on the phone. Pleasant, knowledgeable and provided uncomplicated service. I definitely recommend Nationwide insurance for all exotic pets. They offer great coverage with no hassles.
Insurer: Nationwide
By: Erika B.
Excellent service and detailed…
Excellent service and detailed information.
Insurer: Nationwide
By: Sean Reavey
Super easy to submit claims
Super easy to submit claims, quick and clear processes
Insurer: Spot
By: Mariajose Alatriste
Fair Price for Fair Coverage
Fair Price for Fair Coverage - Claims Are Easy
Insurer: Spot Canada
By: Alan Gilman
After almost four years of paying…
After almost four years of paying Trupanion premiums for two dogs ,more than $6,000 in total , I finally submitted a claim when one of my dogs required medical attention. The claim was approximately $1,800, and Trupanion denied coverage based on their interpretation that three related medical issues required three separate deductibles. This is an unreasonable and misleading approach. The procedures involved the same surgery, the same anesthesia, and the same biopsy, yet Trupanion treated them as unrelated expenses solely to avoid payment. I was even advised that multiple tooth extractions performed during the same procedure it will be subject to separate deductibles. This defeats the entire purpose of pet insurance. After this experience, I immediately canceled my policy. My recommendation: read the fine print carefully and consider saving your money yourself. Based on my experience, Trupanion failed to provide the protection and reliability they advertise.
Insurer: Trupanion Canada
By: Eugene Trogan