223,999+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,999 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Good Insurance Quote, But Be Prepared for Price Changes
I had a mixed experience purchasing my auto insurance. The customer service representative was polite and helpful throughout the process, and the coverage options were competitive. However, the pricing process was confusing. My initial online quote was over $500/month. After speaking with customer service and reviewing my information, the premium dropped to about $350/month. After I made some coverage changes, it increased to $382/month, which I felt was reasonable. The surprise came when I agreed to proceed with the purchase. During the final verification, the representative discovered a speeding ticket from 2023 that I had forgotten to mention. As a result, the premium increased to $447/month, an increase of $65 per month. I understand that accurate driving history affects insurance pricing, and I appreciate that the final premium reflected the correct information. My feedback is that it would be helpful if insurers could verify driving records earlier in the quoting process so customers have a more accurate expectation before making a purchasing decision. Overall, the coverage is good and the customer service was professional, but I would encourage anyone getting a quote to have their driving history handy and expect the final premium to change if additional information is discovered during the underwriting process.
Insurer: Sonnet
By: Surjit Singh
I need to speak with nation wide staff…
I need to speak with nation wide staff but I have no way to get ahold of them in regards to the email they sent me. If this could please be resolved I would appreciate it!
Insurer: Nationwide
By: cesar hernandez
Quick returns on your claims
Quick returns on your claims, friendly professional staff ! They answer all your questions and give you the best advice!
Insurer: Embrace
By: Sharon Caldwell
Easy, great customer service, hopefully good coverage.
A Metlife policy came with my dogs adoption and the process of setting it up was super easy and my rep was so nice. I decided to extend the policy and it was very easy. I’m hoping it will be easy and straightforward when I’ll need to utilize it.
Insurer: MetLife
By: Leah Lynch
Friendly staff thank you
Friendly staff thank you
Insurer: Spot
By: Veronica Wilson
My new job offers a discount so I…
My new job offers a discount so I called. The staff member was great and the rate was really good. You also insure birds.
Insurer: Nationwide
By: David Walker
Helpful, responsive staff.
The chat support were very helpful and caring, answered my question and helped me with my concern as needed.
Insurer: Fetch
By: Guest
Easy to use website with good plan…
Easy to use website with good plan rates. I compared many pet insurance companies and was most confident in Nationwide.
Insurer: Nationwide
By: Danielle
Overall pretty great
Submission process was super easy using the app. Not a bad waiting time for results either. Communication of the steps while waiting was greatly appreciated too. The explanation of benefits responses were hard to understand but that’s mostly on me since those things usually read like Sanskrit to me. One Star shy of 5 was making the EOB a little more simple for folks like myself. All in all, we appreciate the good coverage and simple submission process.
Insurer: Fetch
By: Jennifer
Easy to submit claims
Easy to submit claims, and its processed quickly as well. :D
Insurer: Spot
By: Amanda