220,550+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 220,550 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The process to submit a claim was…
The process to submit a claim was simple. The review was and approval was quick. The payment was sent directly to the facility. Easy.
Insurer: Trupanion
By: Priscilla
Cannot cancel deceased pet on group policy
One of my pets passed away on a group policy. I call to notify them and was sent to SALES. They update the policy and demand another premium payment for the updated policy. They literally just took my premium from my account with my deceased pet that day. They refuse to cacel my deceased pet until I pay them a new premium. I filed a complaint with the insurance commissioner. We are at a stand off. They will keep taking my money while waiting for more before I can get it settled. To Metlife and your standard comment on all negative reviews...skip the platitudes. They mean nothing. Your "customer service" is useless so don't insult me further.
Insurer: MetLife
By: Tracie Winter
I am so grateful to have purchased…
I am so grateful to have purchased Healthy Paws Insurance for my pets. I had to take my dog into the emergency the other evening. He had to stay almost 3 days and had many procedures. In the end he is doing AMAZING!! Healthy Paws paid for ALL of what my plan stated it would. You never really know until the time comes. It was such a relief to know that I was covered and could relax and enjoy having my healthy baby back home.
Insurer: Healthy Paws
By: Alanna
Friendly representative and quick…
Friendly representative and quick service!
Insurer: Nationwide
By: Sarra Keeton creepy.panda
Filing the claim was simple
Filing the claim was simple, this was the first time doing this and there were no issues. Claim processed as I thought it would. Thank you
Insurer: Fetch
By: Kim
Excellent coverage
Very responsive and quick to pay covered procedures
Insurer: Fetch
By: Randy Kanz
They cancelled my policy after my card…
They cancelled my policy after my card was declined. My card had been compromised by someone commiting fraud
Insurer: Nationwide
By: Debra Garfield
Angelique was nice and had patience…
Angelique was nice and had patience with me
Insurer: Nationwide
By: Shari Jurado
It is so easy to make a claim on Spot…
It is so easy to make a claim on Spot insurance. You just send a copy of the bill. It doesn’t take that long to get it approved. Your money is deposited in your account. Very simple. Love spot Insurance.
Insurer: Spot
By: Tina Dorr
A major technology issue made getting…
A major technology issue made getting insurance very difficult. I was happy with the rate, but the customer service in trying to resolve the technicality issue was incredibly annoying.
Insurer: Sonnet
By: Nicole Barber