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Pets best Insurance is Exceptional
I submitted more than a dozen claims the same day dealing with multiple tests and procedures over several months for our Havanese. Every claim was reviewed in detail, additional info from the Vet sought by PetsBest where appropriate; and claims were decided in an accurate fair and timely way. Exceptional service.
Insurer: Pets Best
By: John Healy
Excellent fast efficient service.
Excellent fast efficient service.
Insurer: Trupanion
By: Judith
Quick Turnaround!
My dog received treatment on Monday and Wednesday and the receptionist at our vet’s office submitted my dog’s reports and by that evening, I already knew how much Trupanion would cover!!! I never thought I would have that information so quickly! I’m thrilled with the coverage I received!
Insurer: Trupanion
By: Paula
First experience with pet insurance and a very sick pup
Though I’ve had pets throughout my life, I never had pet insurance. It seemed scammy to me somehow. But after a family member’s pup had to undergo a very expensive surgery, and had most of the costs reimbursed by Pumpkin (!) I decided to enroll my two young dogs. I didn’t use the insurance for over a year, but recently one of my pups fell ill, requiring costly diagnostics. I was uncertain how it would go trying to submit claims for three different visits, two sets of labs, and an ultrasound. I am not tech-savvy, but found it so easy to enter the required information and share the vet’s invoices right from my phone! And to my pleasant surprise, the claims were processed with reimbursement deposits made into my account within 48 hours. Amazing! I now have reassurance that unexpected veterinary charges won’t sink me financially, and can rest in confidence that Pumpkin has my back while I focus on my pets :)
Insurer: Pumpkin
By: Julie B
Rebecca was very informative and…
Rebecca was very informative and patient. She explained everything to me and what the best coverage for my dogs.
Insurer: Prudent Pet
By: Cynthia
Aileen was professional & helpful
Aileen was professional and very helpful. She took the time to explain what was covered and how the policy works. She made sure all of my questions were answered before I decided to sign up.
Insurer: Fetch
By: Linda
Beware Trucompanion - Not worth it !!
Beware of this Pet Insurance Policy - Misrepresentation I have 4 pets on Trupanion. I have been paying significant monthly premiums as they claim 90% coverage. I am really sorry i wasted my money and had a false sense of security. If you cover medical expenses, then you need to cover Vet Exam Fees which is part of the expense for a new medical condition. I have made two claims over the past five years. The first was a Neurology Consultation that my regular vet requested. This was denied as they said they don’t pay Consultation fees. Hmm .. ok , but other plans do. Recently i took my dog to the urgent care for a urgent problem. I payed $450 and Trupanion reimbursed me $43. Even with the co-pay $200 and Co- Insurance, this is a really low reimbursement and not worth having insurance for ! They did not pay for the urgent care vet exam fees , which was approximately $100 . When i asked this to be reviewed, Trupanion emailed me to say they don’t cover vet exams ,as its part of routine vet care. Yup it is part of the medical care for this health problem, so it is sneaky that they don’t cover it ! I am cancelling my four policies immediately and found a suitable alternative that covers all parts of medical care.
Insurer: Trupanion Canada
By: A Mook
Pets Best insurance was the best…
Pets Best insurance was the best purchase we have made for our dog. Filing claims is incredibly easy and provides us a ton of peace of mind for the health of our dog.
Insurer: Pets Best
By: Erik Bergerud
If you’re going to require a call in…
If you’re going to require a call in order to cancel a policy; something that can be easily accomplished through a button in the app, you should be willing to staff your call center. Customer service has been ridiculously bad and the coverage is not good for what they charge.
Insurer: Embrace
By: Brice Kiser
They are taking care of my dogs Bill's…
They are taking care of my dogs Bill's which is allowing me to get her better care. Thanks. The bad part is that they keep rasing the premiums the just increased them to almost $50 more
Insurer: Trupanion
By: Bill
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