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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Easy to upload and receive reimbursement
Easy to upload and reimbursement is quick and accurate
Insurer: MetLife
By: customer
I gave you 3 stars out of 5 stars as it…
I gave you 3 stars out of 5 stars as it took a very long time for you to approve Sonny;s claim. When I saw your video and advertisement you give the impression that claims are approved right in the office. Since it took over two days for you to render a status on my claim, I am not happy and I have no idea why it took you guys so long to render an opinion on her claims. I had to pay out of pocket and your advertisement should be updated.
Insurer: Trupanion
By: Susan Powell
My claims were processed in a timely…
My claims were processed in a timely manner. I highly recommend them.
Insurer: ASPCA
By: Paul Polanchik
Great insurance for you pets but high premiums
Trupanion is a great pet insurance. It has paid 90% for my GSD’s TPLO surgery which was such a great help. I’m only giving 4 stars because the premiums have gone up so much it’s starting to get unaffordable.
Insurer: Trupanion
By: Sheppie Mom
Customer service was great
Customer service was great! However somehow my phone number was not on my profile so instead of emailing me they just didnt contact me to let me know. My payment back to me is now delayed.
Insurer: MetLife
By: Christina
Dekalb Animal Clinic
Dekalb Animal Clinic in Smithville TN is THE best. We wouldn’t trust our Subie with anyone else. Dr. Dempsey and her team are amazing. They treat Subie like he is their only patient. They are professional and knowledgeable, and their treatment has always been successful. Subie lives going there and always leaves happy!
Insurer: Healthy Paws
By: Mary Ellen Baclit
unhappy customer .
I wouldn't say I had a great experience but a bit disappointed one ,due to the fact that I put in a claim Spot would say they didn't receive the receipt they needed even though I sent them multiple times . Finally a family member helped me by calling them and strongly ask why they wouldn't reimburse me for my claim . Then I was sent reimbursement. I don't like to raise my voice at anyone, but I guess that's how the world workes now.
Insurer: Spot
By: Terri Rodriquez
Extremely fast and easy claims process!
Extremely fast and easy claims process!
Insurer: Pumpkin
By: customer