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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Peace of mind
Having Pumpkin Insurance is very helpful, knowing that most of my cats appointments are covered. The cost of everything is going up, and it’s nice to know I have a cushion, in case my cat needs more than a checkup!
Insurer: Pumpkin
By: Patricia
It was a easy process if you provide…
It was an easy process if you provide all they ask for. The customer service team was wonderful and answered all my questions. As well as assisting me to get my claim processed correctly. Great experience so far
Insurer: MetLife
By: customer
Easy simple registration!
Easy simple registration!
Insurer: MetLife
By: Joe Perez
Very easy to submit a claim and get it…
Very easy to submit a claim and get it approved. It took less than 24 hours to get paid for my pet’s surgery.
Insurer: Pumpkin
By: Michael
Happy until now
I've been very satisfied with this company until now. They have been insuring my husband's service dog for 11 years. The cost suddenly shot up, they said it was due to inflation and the dog's age. He's had few problems in this time, and it seems that their rates should continue in his senior years. I can no longer afford this company.
Insurer: Embrace
By: Paula Young
No stress, just efficient
Just incredibly fast and efficient. I wasn’t stressed about this process and was able to focus on my poor sick kitty. Thank you so much.
Insurer: Pumpkin
By: Ashley O.
Claim process
Submission of a claim was fairly simple. When additional information was needed they reached out to the provider. I had to take Jack to an emergency vet as our normal vet does not have night hours. I received an Email telling me how much of my claim was approved with little explanation. With a vet bill of over $1100 I felt the reimbursement of slightly over $300 was on the low side. Still I’m glad I had insurance to get some money back
Insurer: Embrace
By: John Druckenmiller
Excellent experience
This pet insurance company is extremely fast and reliable. They process your claim very quickly and keep you posted on the status. Highly recommend.
Insurer: Pumpkin
By: Gloria Neisinger
Surgery
I didn’t know if Insurance would cover my dog’s surgery, but it did.
Insurer: MetLife
By: Margotcustomer
Incredible service
Incredible service. There was no wait. Had the money the next day. Amazing
Insurer: Pumpkin
By: Scotty Moore