154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,835 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,322 reviews

4.9
Healthy Paws

10,778 reviews

4.9
Fetch

27,466 reviews

4.9
Pets Best

14,154 reviews

4.9
Trupanion

62,999 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified December 14, 2025

Prompt and through service.

Prompt and through service.

Insurer: Spot

By: Penelope Bartenstein

Verified December 14, 2025

They were very efficient and easy to…

They were very efficient and easy to navigate.

Insurer: Pumpkin

By: Jacki

Verified December 14, 2025

Twice I had to call because they messed…

Twice I had to call because they messed up my claim. I have the best coverage at 90% covered and twice I had to fight they claim.

Insurer: MetLife

By: Lorraine Deehan

December 14, 2025

Where are my reimbursements?

I have four claims in beginning on November 5 and still have not received any reimbursement of my Veterinary bills. Today is December 13. Your premiums are low, but your service is terrible. Four weeks I was told that the app and website were not accepting claims. Why would it take so long to fix this website issue? I paid thousands of dollars in vet bills and I need that money now. After all it is the holidays.

Insurer: Pets Best

By: Dee

Verified December 14, 2025

So happy I purchased this

So happy I purchased this. They have been great with every issue.

Insurer: MetLife

By: Rena

Verified December 14, 2025

Filing the claim was easy, completion of the claim and payment was expeditious!

Filing the claim was easy, and fast. Approval came within a couple of days and payment was processed within 24 hours. I was provided full details on what was and wasn’t covered in my claim and was updated daily on the progress of the claim. I would recommend Trupanion to anyone looking for pet insurance!

Insurer: Trupanion

By: Lynne Morgan

Verified December 14, 2025

Love metlife

I have always had a great experience with MetLife pets! They respond to claims so fast. I put the claim in on a Saturday and got a reimbursement on Tuesday.

Insurer: MetLife

By: Alex

Verified December 14, 2025

We got the insurance for our new puppy

We got the insurance for our new puppy. After his first vet visit I was able to quickly upload his receipt for his vaccines and first visit. I was reimbursed the next day or so via zelle. I wish that everything was as easy as filing our first claim.

Insurer: MetLife

By: SpookyRN

December 14, 2025

They are a scam

They are a scam. They keep giving us the runaround and refuse to pay our one claim we’ve ever had. They repeatedly ask for more medical records and I’ve had to call them repeatedly. Still nothing. This company is a scam.

Insurer: Embrace

By: Clint Lorance

Verified December 14, 2025

Fast claim response and fast chat…

Fast claim response and fast chat support

Insurer: MetLife

By: Sofia Maysel

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