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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Prompt and through service.
Prompt and through service.
Insurer: Spot
By: Penelope Bartenstein
They were very efficient and easy to…
They were very efficient and easy to navigate.
Insurer: Pumpkin
By: Jacki
Twice I had to call because they messed…
Twice I had to call because they messed up my claim. I have the best coverage at 90% covered and twice I had to fight they claim.
Insurer: MetLife
By: Lorraine Deehan
Where are my reimbursements?
I have four claims in beginning on November 5 and still have not received any reimbursement of my Veterinary bills. Today is December 13. Your premiums are low, but your service is terrible. Four weeks I was told that the app and website were not accepting claims. Why would it take so long to fix this website issue? I paid thousands of dollars in vet bills and I need that money now. After all it is the holidays.
Insurer: Pets Best
By: Dee
So happy I purchased this
So happy I purchased this. They have been great with every issue.
Insurer: MetLife
By: Rena
Filing the claim was easy, completion of the claim and payment was expeditious!
Filing the claim was easy, and fast. Approval came within a couple of days and payment was processed within 24 hours. I was provided full details on what was and wasn’t covered in my claim and was updated daily on the progress of the claim. I would recommend Trupanion to anyone looking for pet insurance!
Insurer: Trupanion
By: Lynne Morgan
Love metlife
I have always had a great experience with MetLife pets! They respond to claims so fast. I put the claim in on a Saturday and got a reimbursement on Tuesday.
Insurer: MetLife
By: Alex
We got the insurance for our new puppy
We got the insurance for our new puppy. After his first vet visit I was able to quickly upload his receipt for his vaccines and first visit. I was reimbursed the next day or so via zelle. I wish that everything was as easy as filing our first claim.
Insurer: MetLife
By: SpookyRN
They are a scam
They are a scam. They keep giving us the runaround and refuse to pay our one claim we’ve ever had. They repeatedly ask for more medical records and I’ve had to call them repeatedly. Still nothing. This company is a scam.
Insurer: Embrace
By: Clint Lorance
Fast claim response and fast chat…
Fast claim response and fast chat support
Insurer: MetLife
By: Sofia Maysel