224,099+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,099 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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It was fairly quick and efficient.
It was fairly quick and efficient.
Insurer: Fetch
By: Tommy Kerg
You did great
You did great. The claim process appears to be easier than it used to be. On a different note I wish policies could be updated as needed rather than the annual birthday. Derring Price
Insurer: Fetch
By: DERRING
Quick and Easy Experience
I was able to submit my claim online in a matter of 10 minutes. Quick response and processing. My only challenge is that you can only upload a file(s) that are less than a certain file size. If you are scanning multiple copies of SOAP notes, Invoices and receipts it will exceed the file size quickly.
Insurer: MetLife
By: Brian C.
Dishonest and unhelpful
This company is disingenuous and overly expansive regarding what it considers a preexisting condition. They denied claims related to a scratch on my dog’s cornea (though this injury occurred in June and had never occurred before). They are incredibly unhelpful and seek to avoid any reimbursement.
Insurer: Pets Best
By: Kelsey
But not having to pay it beforehand
But not having to pay it beforehand, but you should allow more cards to be real time payments instead of having to wait two days for the payment and not make the vet so happy otherwise it’s great.
Insurer: Pumpkin
By: Farrah Miner
smooth and timely service
smooth and timely service
Insurer: Spot
By: Marnie Stocking
Thank you Kelly
Kelly was excellent in helping me get my claims organized. She was friendly, efficient in her knowledge and all round easy to talk with. We got things all up to date, which I take responsibility for making a mess of. Thank you Kelly and Fetch, Don Fraser
Insurer: Fetch Canada
By: Don Fraser
They are so fast at working claims and…
They are so fast at working claims and paying the 80%. I have been recommending you to family and friends.
Insurer: Spot
By: Leigh Ann Conley
Stay away from Trupanion!
Stay away from Trupanion!! Total Scammers! My premium started a little over $100 per month and has increased year after year to nearly $300 per month. The constant rate hikes make the policy extremely difficult to justify. What I found even more frustrating is that when I considered canceling, the conversation felt focused on scaring me into staying by warning about pre-existing condition exclusions if I switched providers. While pet owners should understand how coverage works, using fear of losing coverage to retain customers is not a good customer experience. Between the excessive premium increases and the pressure tactics, I would not recommend Trupanion. Pet owners should carefully compare alternatives before signing up.
Insurer: Trupanion
By: Dekel Hamatian
I was very pleased with th e entire experience.
I was very pleased with the representative on the phone. Pleasant, knowledgeable and provided uncomplicated service. I definitely recommend Nationwide insurance for all exotic pets. They offer great coverage with no hassles.
Insurer: Nationwide
By: Erika B.