216,303+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,303 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy to use, fast processing times
I have had multiple unfortunate issues with my Standard Poodle regarding embedded fox tails. This required multiple surgeries and after surgical complications. It also eventually required a trip to a specialist for a CT Scan of the area. The dollar amount paid out by myself and the insurance company wasn't as high as some reviewers, but for me it is the ease of the process and quick processing time provided by Healthy Paws that I am very satisifed with. The claims process consists of you selecting which dog the claim is for and uploading the invoice. I am very happy that Healthy Paws is always there for me and I will recommend them to everyone.
Insurer: Healthy Paws
By: Mark
I had to call for each claim more than…
I had to call for each claim more than 4 times until they work on it. The claim stay stuck and doesn’t move forward. Really bad experience since last 2 months.
Insurer: Embrace
By: Farinasp Zamani
Customer Service
Customer Service Kelsey, was able to explain everything in a matter which I was able to understand... Great job...
Insurer: Fetch Canada
By: Kim H.
healthy paws is just a scam
healthy paws is just a scam do not trust them. they will take your money for years and then once you have a problem make it impossible to get a reinbursment. you only see how dishonest and deceiving this health insurance is when you file your first claim! even if your dog is super healthy and it is 100% obvious the problem was just an accident. dont fall for this scam. This review is not about the deductible, it is about filing claims and suddenly finding out how they operate. Healthy Paws should request ALL the medical records and information they need and make sure that your dog will eventually be eligible for claims BEFORE starting charging you. Two different healthy paws representatives told us over the phone that the records that they requested when we suscribed and they “accepted” our dog were actually not ENOUGH and that they only really check your eligibility AFTER you submit your first claim!!! What?? This means that if your dog is ok, you can pay them for YEARS before you actually find out that your dog might not be eligible after all! Even if they end up accepting this specific claim I think this is very DISHONEST. Apparently this is written somewhere in that very long contact they sent us (of course…) As you can read in other reviews here and in their app, you only find out how things are when you have a claim. They charge you for years but then they need to check if you are “really eligible”. WTH???
Insurer: Healthy Paws
By: mar
Sonnet insurance has a great and easy…
Sonnet insurance has a great and easy platform to use, and their policy system is great.
Insurer: Sonnet
By: bguylive.com
Pets Best came through
I got my puppy's insurance about six weeks before an obstruction surgery that ended up costing around $8000. When I signed-up I opted for a high deductible ($1,000) , being terrified of a huge bill like the one I got. Two weeks before the incident I got an email from Pets Best that Tico, my pup, was now covered. Friends were skeptical that I would be covered having gotten the insurance within a few months of the incident. A few days ago I was immensely relieved to find out that PetsBest covered most of the bill, minus the deductible and a bunch of co-pays. They sent a detailed itemized bill explaining what was covered and what wasn't. They have other plans that would have coverd more of the costs but I can definitely say that I got the protection I was looking for and was treated professionally. They also have a fantastic app. I already sent an email to all my pet-owner friends recommending they get Pets Best pet insurance.
Insurer: Pets Best
By: alan smith
Great Experience
We had neurological issues with our puppy that were very scary and expensive. Without Pets Best we would have never been able to give her the care she needed. The claims were done quickly, and we were reimbursed in a timely manner. I would highly recommend Pets Best.
Insurer: Pets Best
By: michaela Haney