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Pet parents across the U.S. and Canada have left over 221,348 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Highly Recommend Healthy Paws Pet Insurance!
I have had Healthy Paws insurance for one of my dogs since he was a puppy and he is now 7 years old. I have been very pleased with the coverage and service I receive from Healthy Paws. I am reimbursed for eligible services days after submission to Healthy Paws. Over this past year my dog has been treated for an unknown shoulder injury that just seems to defy the many approaches to rid him of his pain. Healthy Paws has covered all the treatments submitted and continues to do so as we get closer to a diagnosis that will hopefully result in resolving his pain, muscle atrophy and limping. I recently switched my other dog over to Healthy Paws Pet Insurance because of the great coverage and customer service I receive from Healthy Paws!
Insurer: Healthy Paws
By: Lura
Fetch has amazing customer service
Fetch has amazing customer service, and are quick to respond. Submitting a claim is easy, with quick processing. Also very flexible and affordable rates and plans
Insurer: Fetch Canada
By: Kendra Harding
It was very easy to submit my claim
It was very easy to submit my claim, now waiting to see how long before the money is sent.
Insurer: Embrace
By: Pamela McPherson
BEWARE of MetLife renewal and raising cost 40% !
-------After having policy with MetLife for several years and now second dog - we never had a complaint EXCEPT now ! At our renewal they raised the pricing 40% -- no formal letter although they state it was sent in an email 60 days ago ?? regardless how outrageous ! we only used a small portion of our benefit ! I will be shopping around tomorrow. -
Insurer: MetLife
By: Christine
Easy to use
Easy to use. Straight forward and helpful. Only drawback is the wait times.
Insurer: Fetch Canada
By: Brittney Miguel
The best pet insurance to date
I have tried many different pet insurance options over the last few years, spot has been the simplest and most reliable. Easy to upload claims and the are processed in a timely manner. I have even used the tele vet service which was very useful.
Insurer: Spot
By: Ariane JL
Focus on Care Instead of Cost
We decided to use Healthy Paws because, with two big young Labradors, we figured something was bound to go wrong with an injury or eating something they weren't supposed to. We used it regularly when one was put on medication for environmental allergies. Never did we imagine that our 3-year-old Lab would fall victim to the mysterious pneumonia that has been widely publicized. We were heartbroken when, after five days at the emergency vet on oxygen, numerous medications, and the illness worsening, we had to let her go. When we submitted a substantial bill, we were not questioned about the charges for the care given, and they offered their condolences. Healthy Paws canceled the policy for our dog that passed without being asked while keeping everything in place for our other dog. The unused portion of the monthly payment was refunded. Losing such a young dog is tragic, but knowing we had Healthy Paws insurance allowed us to focus on care instead of cost. Healthy Paws' response couldn't have been more supportive. We highly recommend this company. D and M
Insurer: Healthy Paws
By: Diane Oliveira
Too expensive for what it is
Too expensive for what it is. They fight any claim you make and don’t cover much. They are pretty blunt about letting you know anything you submit they will dig deep in your pets medical to not pay you a dime. I’ve paid them thousands this year for my pets and I’ve had them apply $18 to my deductible. Look elsewhere.
Insurer: Figo
By: RCM
So far so good!!
So far so good!!! Such good customer service and quick reimbursement
Insurer: Spot
By: Genesis P
Your payment system is too slow
Your payment system is too slow. You demand information I would not have (medical records from before my pet was born) and I must wait until the vet staff has time to collect this information and reply. This must stop. The vet makes the decision and then informs me so I can say yes or no. Your job (requirement) is to pay what I said yes.
Insurer: Spot
By: CHARLES FETTEROLF