220,808+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 220,808 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very helpful and great customer service
Very helpful and great customer service
Insurer: Nationwide
By: customer
Metlifes inability to follow their own policies but drills to customers they MUST follow.
If you are going to quote words in the policy and tell the customer they need to follow it then Metlife needs to follow what is written in the policy as well. Metlife DOES NOT follow what they preach.
Insurer: MetLife
By: Lisa Allen
It’s always a pleasure speaking with…
It’s always a pleasure speaking with the team members at MetLife. Everyone is kind, professional, and genuinely helpful.
Insurer: MetLife
By: KE-TA
This has been the most important thing we have done for our pet. We have a purebred miniature poodle, and the annual medical costs can be substantial. MetLife helps us enormously with that cost.
It is so comforting to know that major medical issues don’t have to be worried about because we have MetLife. Submitting claims is easy and pain-free.
Insurer: MetLife
By: Paige Garwood
Dog needed surgery and the claim…
Dog needed surgery and the claim process was completed using the spot app and reimburse decision was made within 2 weeks
Insurer: Spot
By: John Lane
Very impressed with the claims process
Very impressed with the claims process. Upload to decision is fast - I’m very pleased.
Insurer: Spot
By: Carl Power
Excellent service
Excellent service, kind and knowledgeable people
Insurer: MetLife
By: Kathleen Whittaker
Franklin my agent was friendly and…
Franklin my agent was friendly and informative
Insurer: Nationwide
By: Mindy
Reliable and upfront
What I love is that they cover all illnesses and accidents, not just a finite list. You can choose the percentage of coverage you want and everything is transparent and easy to understand. Filing a claim is very easy and straightforward in the app, and their live customer service is prompt, helpful and courteous. I am very thankful to have this insurance, as a serious accident or illness can easily cost many thousands of dollars. They have also never raised my premium for using the insurance, they only raise it due to the animal's age. I am very happy with Pets Best and highly recommend them, but I also hope you will never need to use them.
Insurer: Pets Best
By: Andy G