154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified December 07, 2025

Clarine was very sweet and personable…

Clarine was very sweet and personable and really made an effort to help me! Also everything was processed super fast with her help. And she went an extra step with her impecable follow up! I’m had MetLife for several years but this was the best experience I’ve ever had.

Insurer: MetLife

By: Valerie Filimonenko

Verified December 07, 2025

Enrollment is user friendly

Enrollment is user friendly

Insurer: MetLife

By: Sandra

Verified December 07, 2025

Very fast reimbursements

Very fast reimbursements. When I call, everyone is so pleasant and helpful

Insurer: MetLife

By: customer

Verified December 07, 2025

FAST Payment

Healthy Paws is the first Pet Insurance company I've ever used. I'm so glad that I decided to get insurance for my 3 fur babies about 3 years ago. I was debating on whether or not I really needed to continue with this company. No issues - just monthly fees being withdrawn every month. Why not just put that money into a high interest saving account? Well, I decided to think on it for about a week before pulling that trigger. Wouldn't you know within days, my GSD was diagnosed with Oral Cancer!! I was devastated but also thankful because I knew I had pet insurance. Because of that I was able to move fast on getting him the medical help that he needed. Once I submitted all of his bills, they were reviewed and paid within days enabling me to quickly pay off the vast amount of money I spent on his treatment. No questions, no issues - just fast payment back! I'll be staying with Healthy Paws going forward and use the high yield savings account for a much needed vacation! ;)

Insurer: Healthy Paws

By: CIsh

Verified December 07, 2025

The app is easy to use.

The app is easy to use which makes sending a claim in easier, but it still takes a long time to be approved.

Insurer: MetLife

By: Dean Karp

Verified December 07, 2025

Always quick to respond

Always quick to respond

Insurer: Trupanion

By: Ann

Verified December 07, 2025

Smooth and easy process.

Smooth and easy process.

Insurer: MetLife

By: Cali

December 07, 2025

Scam Vet Insurance Company

Fetch insurance is a scam company. They make sure your premiums are collected in time. However, upon filing a claim, there denial process is also quick as possible. My pet had an ACUTE kennel cough condition which they labeled as pre-existing since he had the same condition a year ago. The reviewers need to understand pre existing conditions verses acute conditions. Scam company do not waste your money as they look for reasons to deny.

Insurer: Fetch

By: Steven Baron

Verified December 07, 2025

TRUPANION IS THE BEST!

Trupanion customer service reps are always friendly and usually very knowledgeable over the phone. Claims being processed have gotten much better and most claims are handled on a 2-3 day turnaround time.

Insurer: Trupanion

By: Abby

Verified December 07, 2025

The claim was easy to submit and when I…

The claim was easy to submit and when I talked to a representative, Joe, he was very helpful.

Insurer: MetLife

By: Tom

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