154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,837 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,322 reviews
10,778 reviews
27,466 reviews
14,154 reviews
62,999 reviews
Category with most reviews
This chart shows the distribution of review categories.
I was devastated when I found Percy in…
I was devastated when I found Percy in a comatose state. This was a Sunday evening. Percy was transported by car to a 24 emergency hospital in Ottawa Canada. This is a 2hour drive through the border ( also Customs ) from NY state. He was quickly assessed and admitted. His vital signs we’re dangerously low Following 3 days of IV plus observation Percy was Transferred to another clinic for Neurological assessment. Percy is now in his home on careful supervision. Percy is on the road to recovery. This is with assistance from the Trupanion staff Trupanion was ( and is ) a phone call away. I wish to say a sincere Thankyou for all you do Mary Mackinnon
Insurer: Trupanion
By: clair
Straightforward and Clear
Easy process, straightforward and clear information. I signed up through an employer discount plan and it cost me 60% LESS than all the other quotes I'd pulled.
Insurer: MetLife
By: Carolyn Harlow
Website application was user Friendly…
Website application was user Friendly and informational
Insurer: MetLife
By: Tammy Reardon
Affordable and enrolling was quick and…
Affordable and enrolling was quick and painless!
Insurer: MetLife
By: Don Barao
My experience with MetLife has been a…
My experience with MetLife has been a pleasant one. This is my second year, and I've also added another pet for insurance. The process is simple, the coverage is great, and their reimbursements are quick.
Insurer: MetLife
By: Henry Killings
Hope for Cooper- Thank You MetLife Pet
We had the unimaginable happen requiring emergency surgery for our sweet pup Cooper. Having pet insurance was so important and allowed us to focus on him while MetLife Pet insurance took care of everything else. They were compassionate, helpful, resourceful, and timely. It was my son who told me how awesome this company is. And he was correct. Thank you MetLife for helping us save our “ Coops”. He is our world.
Insurer: MetLife
By: Anita
Franklin made the process easy and was…
Franklin made the process easy and was incredibly friendly and patient.
Insurer: Nationwide
By: M Rosen
Absolutely horrible customer service
Absolutely, some of the worst customer service I’ve ever received in my entire life. I’ve been misinformed or lied to every time I’ve called in. I’ve made BBB complaints and asked for call backs from supervisors. The agents at the company just get passive aggressive and give you an attitude when you question them about misspeaking. I was told twice you’d rewrite my policy with no lapse after originally canceling due to poor customer service. My account was not rewritten properly and was mishandled due to me having another claim and not wanting to pay. An account manager even told me they could but then said she misspoke. I’m unfortunately going to have to be filing in small claims. Highly advise to avoid this company.
Insurer: Pets Best
By: Tj Silva
Do your research. Not satisfied any more.
They are decent, but they look for every reason not to pay claims. I have been using them for 6+ years, but they continue to deny claims for a ton of different reason. I recently needed a sedative for my dog due to an injury, and they denied it because they do not cover "behavioral medications", but this was medically necessary. Also, when I originally signed up it was $50 per month and now is over $105. They claimed premiums would not go up when I signed up, but recently looked at my account where they have increased EVERY YEAR.
Insurer: Healthy Paws
By: Daniel Pedersen