Find and read reviews with confidence

Reviews Reviews

With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

 
5

out of 5

Amazing

I have 2 older dogs, 14.5 and 12.5 years. The oldest has had many health issues and PetsPlusUs has been great. I submit claims through the portal, periodically they request additional medical records which is reasonable and expected. Claims are always paid out on time. We recommended PetsPlusUs to our daughter for her pet and she has had the same positive experience.
  • INSURER: Pets Plus Us
  • POSTED: 11/16/2023
  • BY: Jeannie
  • BREED: Mixed Breed Medium (20lb - 70lb)
  • AGE OF PET: Over 11 years

Did you find this review helpful?

Yes No
5

out of 5

Very Impressed

I ended up purchasing pet insurance after my kitten had to have foreign body removal surgery and decided to insure both my kittens. Low and behold within a month they were both back at emerg for vomiting and lethargy. One needed a 36 hour hospital stay for fluids and the other needed a foreign body removal surgery. I submitted both claims and was approved for coverage. Total bill for both of them was over $10,000. Fetch is 100% worth the cost and peace of mind. Claims were easily filed on the app and went into review right away. I received my payout via direct deposit within 2 weeks of filing. Fetch has made me a true believer in pet insurance.
  • INSURER: Fetch Canada
  • POSTED: 11/16/2023
  • BY: Anastasia
  • BREED: Domestic Short Hair
  • AGE OF PET: 0 - 3

Did you find this review helpful?

Yes No
1

out of 5

Verified

Trupanion

It’s not transparent- they have never helped us and it’s a rip off. You’re better off self insuring.
  • INSURER: Trupanion Canada
  • POSTED: 11/16/2023
  • BY: Jonathon
  • BREED: Mixed Breed Medium (20lb - 70lb)
  • AGE OF PET: 0 - 3

Did you find this review helpful?

Yes No
1

out of 5

Waiting and waiting...

$5,000 out and I'm still waiting. I'll edit this review if circumstances change. I uploaded my invoice and my vet sent the detailed medical history. I know, because I was cc-ed on the email. Whenever I check the status it says there are missing documents. I reached out and a CS person returned my email saying that everything is okay. However, I just went to the website and I still get the prompt that there are missing documents.
  • INSURER: Fetch Canada
  • POSTED: 11/15/2023
  • BY: Pamela
  • BREED: Australian Cattle Dog
  • AGE OF PET: 4 - 6

Did you find this review helpful?

Yes No
4

out of 5

Excellent Responsiveness, Questionable Increases

I've had only great experiences with MetLife pet insurance in terms of phone responsiveness and ease of making a claim. My only concern is that my rate went up 40% in one year, and no one was able to adequately explain that large increase. I understand my dog is one year older and veterinarian care in TN may have increased from last year, but FORTY PERCENT?!?!? Still a better price than most, though the increase did cause me to shop around a bit. We'll see what next year bring...
  • INSURER: MetLife
  • POSTED: 11/15/2023
  • BY: Janet
  • BREED: Mixed Breed Small (Up to 22lb)
  • AGE OF PET: 7 - 10

Did you find this review helpful?

Yes No
5

out of 5

Best decision we ever made!

Our young rescue dog suddenly developed a neurological issue requiring many visits to specialists and a high level of care. He is living his very best dog life thanks to Pets Best - it allows us to give him treatments and care we would not be able to afford without this insurance. Everyone is always helpful and the claims process is very easy.
  • INSURER: Pets Best
  • POSTED: 11/15/2023
  • BY: Rosanna
  • BREED: Mixed Breed Medium (20lb - 70lb)
  • AGE OF PET: 4 - 6

Did you find this review helpful?

Yes No
5

out of 5

Verified

TORN ACL

easy to submit claim. quick claim approval. worked the way I thought it would. no bad surprises.

Did you find this review helpful?

Yes No
5

out of 5

Best and Easy Pet insurance

This is by far the best pet insurance. This is my first time having pet insurance and I am very satisfied. Thank you!! And my puppy thanks you too for all that is covered.
  • INSURER: Pets Best
  • POSTED: 11/15/2023
  • BY: Desiree
  • BREED: Labrador Retriever (Chocolate)
  • AGE OF PET: 0 - 3

Did you find this review helpful?

Yes No
3

out of 5

Premium increase

Well, while I am grateful that I have been reimbursed for some of the vet costs, I am very surprised that Trupanion Canada has just sent notice of a 27% increase in monthly premium, and has gotten the information on the most recent claims wrong, and has not yet replied with any explanations. Their website assures that premiums only go up when costs increase in 'my area' generally, not specifically, but 27% is excessive, especially when combined with a drop in customer service quality.
  • INSURER: Trupanion Canada
  • POSTED: 11/15/2023
  • BY: Bev
  • BREED: Australian Shepherd
  • AGE OF PET: 0 - 3

Did you find this review helpful?

Yes No
5

out of 5

Verified

Survey

They are great fast and answered all my questions. There friendly and fair
  • INSURER: Trupanion
  • VETERINARIAN: Eagleson veterinarian Clinic
  • POSTED: 11/14/2023
  • BY: Monika
  • BREED: Golden Retriever
  • AGE OF PET: 7 - 10

Did you find this review helpful?

Yes No

Get a quote today

Leave a review