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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

 
5

out of 5

Super easy!

Pets Best makes filing a claim super easy. Their communication throughout the process is excellent.

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4

out of 5

Healthy dog!

great coverage!

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5

out of 5

Annual checkup reimbursement

"This was the first time I put in a claim. The whole process was great from start to finish. The app was very helpful and quite easy to understand. Afterwards they sent an email explaining everything. "

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5

out of 5

Yahtzee's Hip Dysplasia

"Yahtzee was experiencing pain in her hip and the vet diagnosed her with hip dysplasia. We paid the vet and filed a claim with Pets Best. We received an immediate email confirming the claim had been received and another email a week or so later letting us know the claim was still under review. It's nice to get an update so you don't think nothing is happening. Once the claim was final we received an email explaining the decision and received reimbursement by direct deposit shortly after. The whole process as very simple and not stressful at all! "

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4

out of 5

Convenient service

  • INSURER: Pets Best
  • POSTED: 11/18/2024
  • BY: SHEREE
  • BREED: Other Mixed Breed
  • AGE OF PET: 0 - 3

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1

out of 5

Pets Best is Pets Worst

I'm a new customer. My dog had an accident and required some minor covered care. I submitted the claim and documentation. I received three emails apologizing for the delay (over 45 days) and claiming they were waiting for my dog's medical record from the vet. This is totally false. The health record from my vet was uploaded and added to my file the day I joined. The claim was denied. I cancelled my coverage.
  • INSURER: Pets Best
  • POSTED: 11/17/2024
  • BY: Thomas
  • BREED: Chihuahua
  • AGE OF PET: 7 - 10

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4

out of 5

Life saver

I really appreciate how Pets Best covered the thousands of ER and hospitalization fees for my dog! Without the insurance, I could never afford it

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5

out of 5

Happy with Best Pet

I tried to get the best pet insurance for my pup so that she would be Taken care of in all aspects of her Long life to be. I did my first claim and was very happy with the results. I plan to have her with pets best for the rest of her life.
  • INSURER: Pets Best
  • POSTED: 11/17/2024
  • BY: Twilia
  • BREED: Other Mixed Breed
  • AGE OF PET: 0 - 3

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1

out of 5

Crooks with laughable service.

I made my claim and after a few weeks I stared getting email stating that they were very busy, running behind, and that they were attempting to contact my Vet. The next email said that they tried to get a hold of my Vet but they were not responding, if they did not respond my claim would be denied. I called my Vet and they said no one from any insurance had attempted to pull information from my file, that if they had they would most certainly give it. The next email from Pets Best said my claim was completely denied, that the Vet never responded. They never once asked for my assistance, called me, or talked to me. Pets Best did not respond to any of my email. My cats issue was an emergency visit, he was very ill because his back teeth became infected. All the visits, meds, x-rays, and surgery added up to several thousand dollars. I was not expecting much, but to be flat out denied for all of it when my cats life was in peril with a choice of let him suffer or do all that I could really hurt financially. To not get any assistance from a policy that cost quite a bit really disappoints me. The should not call themselves Pets Best, they are greedy crooks.

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5

out of 5

Confidence

Having pets best in my corner really gives me relief when it comes to my dog

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