215,812+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 215,812 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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My experience was great
My experience was great. Easy to set up and use on my phone and theirs not anybody trying to sell u a bunch a stuff you don’t need. Great overall experience
Insurer: Sonnet
By: Dan
Efficient, expeditious and easy
I filed a claim on Sunday morning and it was settled within 72 hours. The process is very simple- essentially log in, upload the medical procedures summary and submit. I was so relieved that it wasn’t a paperwork headache or a phone tree disaster- I couldn’t have handled that in addition to the stress of having such a sick little dog. So efficient- I wish all insurance providers operated this way.
Insurer: Healthy Paws
By: Sarah Kelley
Since choosing SPOT for my Golden…
Since choosing SPOT for my Golden Retriever ( Millie) pet insurance I am very confident we will be pleased with the service that SPOT offers. SPOT has reached out to welcome us into their pack by texting and emailing many welcoming messages offering help! We have even received a phone call from a representative offering to answer any questions and help!!! So far Millie and I are tail wagging happy and offering back high paws 🐾 for SPOT pet insurance.. thank you so much Susan and Millie Pack
Insurer: Spot
By: Susan Pack
Claim denied
I had great experiences with my previous experiences with Figo. I adopted a new dog who had some diarrhea after I first adopted her which is so normal for a dog adjusting to a new environment. 6 months later I took her in for testing for a totally different intestinal disorder and feeling confident this claim would be covered I did several types of testing and my claim was denied as “preexisting condition” which was not the case. I’m seriously considering canceling my policy because of concern for future claims being denied.
Insurer: Figo
By: Long time customer
Insurance the way it should be!
Embrace has been an excellent source of tracking our pet care and claims. Customer service is professional and approachable. The turnaround is fast and the website is a breeze! Thanks Space Dog!
Insurer: Embrace
By: CONNIE SHANNON
Thank You!
My cat, Scout, after losing weight for a year, was diagnosed with Clostridium Perfringens. Having PetsBest insurance allowed us to get her the treatment and medications she needed to get well. Your staff, both on the phone and by email, was considerate, informed and helpful. I have since recommended PetsBest to my neighbors and friends, several of whom have bought policies for their pets. Thank you for your excellent service and quick response to my needs. It’s frightening when our little ones get sick so, having your insurance, gives us real peace of mind.
Insurer: Pets Best
By: Mary
They were friendly considerate &…
They were friendly considerate & extremely accommodating. Would recommend Sonnet for all insurance needs,
Insurer: Sonnet
By: Alicia Anderson
simply not worth the expense
1- i’m not allowed to add preventive care until a year from now (sep 7th 2024) 2- i have to file a claim instead of just being able to use it like regular insurance and have no guarantees of getting my money back 3- on the app it refuses to show me what all is covered by her insurance and only shows what isn’t covered 4- it’s just not a good insurance policy to be dealing with and i will not be renewing or paying another month of this, i will find better for my kitty baby
Insurer: Spot
By: lameana nottingham
Healthy Paws
I filed a hefty emergency vet care insurance claim on a Sunday afternoon and it was settled within 72 hours. I’m very impressed with the ease and efficiency of the claim process- one less thing to worry about during such a stressful time in our lives
False advertising- they do not process claims for months
Their website boasts "fast claims". But it's been 4 months and I'm still waiting. I filed 2 claims in June, and it is now September with no resolution, other than emails saying "we're working on it". After MULTIPLE calls wasting my own time, no anwers. DO NOT FALL FOR THEM. They have nice agents, but awful service. They gave me excuses like "we're changing systems". That was 4 MONTHS AGO.
Insurer: Trupanion Canada
By: Mia