217,670+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,670 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Prompt reimbursement
Prompt reimbursement. No issues at all!
Insurer: Spot
By: Peyton Wheeler
Huge premium increasesIn the 6 years I have had this policy…
In the 6 years I have had this policy my premiums went from$80 per month to $234 per month. That is huge and unaffordable for most. It was my understanding that rates were not increased due to the age of the dog or usage. I have already raised my deductible and lowered coverage, if I do that anymore , it would not make sense to have insurance. Unfortunately, we live with this from all insurance companies. We pay through the nose to protect our health and belongings and are subject to rate hikes and claims being denied across the board. In most states, insurance commissions side with the company rather than the consumer. Embrace, you can do better. One simple thing you can do is let people know upfront what your annual rate increases generally run. There’s a lot of competition out there. I thought I did my homework before purchasing, but sadly I must have missed something. This and huge increases in veterinary care are making pet ownership unaffordable. Someone should do research on how this is affecting rescue and euthanasia. My husband tells me this has to be my last dog.
Insurer: Embrace
By: Terri Brooks
less stressful…
It was easy fast and less stressful then I thought it would be.
Insurer: Spot
By: Robin Griswold-Ott
The claims process is so easy and…
The claims process is so easy and stress free.
Insurer: Embrace
By: Felicia and Jim Thurman
Amazing service
I am so impressed with Healthy Paws - I submit a claim and within 48 hours its complete and I have my reimbursement - and then they emailed me to check on our pet who had ACL surgery - amazing and always so helpful - I am so glad I have Heathly Paws
Insurer: Healthy Paws
By: Carmen
You make it very easy to set up a…
You make it very easy to set up a claim.Thanks
Insurer: Spot
By: OSCARGREEN
Fast reimbursement
Fast reimbursement Great customer service Highly recommend this for preventive care as well as emergencies
Insurer: Spot
By: customer
Easy
It was very easy to submit a claim and though the reimbursement was a bit on the slow side, it was within 30 days, which didn't bother me. The EOB was clear and easy to understand, but I did have to go and look at my policy because I didn't remember what my deductible or percentage covered amount was. After reading many horror stories online about pet insurance's that refused to pay for instances that one would assume would be covered, I was happy to receive reimbursement without a problem. I'll be interested in seeing if my premiums go up after this.
Insurer: Pets Best
By: Trish
simple claims process
The process for submitting claims is easy. Embrace communicated directly with my vet when they needed additional information to complete their claims review.
Insurer: Embrace
By: Megan T
Be warned
This company does not have professional experience dealing with customer service. They are extremely rude to a polite and confused customer! Rather than constructively solving a problem, they jump to canceling a policy and threatening not to drive your vehicle because they flagged it to the police. All for a 50 dollar overdue payment that they didn’t try taking out of the bank, let alone the customer had no problem paying it if they were to ask. After being with them, insurance everyone else had doubled to do what they put in the system! This company is not worth the stress, be warned before considering them an option.
Insurer: Sonnet
By: Reid Robicheau