217,727+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,727 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I work in the vet med field and deal…
I work in the vet med field and deal with many insurance companies. I am satisfied with the communication I receive from PB especially compared to other companies that will not keep policy holders in the know with what is going on with their claims. Great coverage for the cost and they don’t try to skirt away from their responsibility as the insurance company. Too often I see people being denied for claims for absurd reasons from other companies. We ALWAYS recommend Pets Best to our clients and hope they have as much success with them as we do!
Insurer: Pets Best
By: Kristin Huber
Their rates are very good and I always…
Their rates are very good and I always enjoy friendly and courteous service when I contact them.
Insurer: Sonnet
By: Lana Robertson
This is by far the best insurance…
This is by far the best insurance company I have dealt with and I am glad I switched. It is so easy to login and do everything I need instantly. I love that you can sign yourself up and print your proof of insurance on the spot without waiting for phone calls for quotes. I am dealing with my first claim right now and so far it has been okay.
Insurer: Sonnet
By: Natalie Bowman
Great Customer Service
I actually didn't have cause to use the service, but I felt confident it would have gone smoothly. Customer service was great - both when I needed a new Figo tag and when I had to cancel the policy.
Insurer: Figo
By: Reine
Max’s email reaction
I was frustrated when I called regarding a response for a claim I submitted and she listened, understood and explained the situation. She then updated my information and all was solved. Thank you for you patience and understanding.
Insurer: Pets Best
By: Cindy Frebe
Easy and quick
So easy to use! Quick response time when a claim is submitted. Website is user friendly.
Insurer: ManyPets
By: Nicole
Good for the cost
Good for the cost. I have two cats who got the exact same things done but they get different reimbursements. Also, it's disappointing there's no cover for spay/ neutering procedures.
Insurer: Spot
By: Rolandrea Davis
Great people to work with
Great people to work with, they seem to know that insurance is expensive for younger people so they try to help out the best they can!
Insurer: Sonnet
By: Carson
Company looks for any excuse to not pay…
Company looks for any excuse to not pay the claims. Four claims were denied due to alleged pre existing conditions even though my vets said conditions were not related. I did what underwriters told me to do to appeal but they kept making excuses. They pretty much told me they probably wouldn’t cover anything so I had to cancelled.
Insurer: Embrace
By: Johnny Troya Vera
Everyone is really nice over the phone…
Everyone is really nice over the phone and they are pet centered. Submitting a claim is very easy and the turn around time is quick. They also tell you what was reimbursed or not which is very awesome.
Insurer: Pumpkin
By: Tommy Lynch