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Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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2 Pets…Same Service…Only 1 gets paid.
I’ve forwarded my claim for both of my pets for the same service. One is receiving a partial payment and not the other. I don’t understand.
Insurer: Pets Best
By: Walter Winter
Taurus…
Very pleasant experience agent answered my question very quickly easy to reach customer service
Insurer: Embrace
By: Nancy Allen
Be very careful when you get this…
Be very careful when you get this insurance one year ago they raise my price $100 which brought it to $333 for three dogs. I thought well that’s not bad. They’re getting older now! Here we are another year later they raised it to $753, that is half of my mortgage I have been with them since my dogs were puppies. They raise the price because of their age and things are starting to happen very dishonest. It should be illegal to raise the monthly payments that much.
Insurer: Embrace
By: Kolleen Noll
Lab Mix Toby
My Lab mix developed an unusual and, they say, somewhat rare, cyst under one of his eyes. It required specialist visits, CT Scans and eventually a trip to the Auburn AL oncology department for surgery. He is well now and thanks to pets best I did not have to be concerned about the cost to take the best care of my sweet boy. They have paid per my policy everything without a moment of hesitation. and, each time I spoke with someone about the treatment or the claims submitted I had someone knowledgeable, kind and helpful. I had nothing but similar experiences with my other lab mix Gracie, a broken tooth required dental work which again was paid for without question. I'm not much of one to carry a lot of insurance coverage but I'm so glad I've done this for myself and my pups. And couldn't be happier with Pets Best.
Insurer: Pets Best
By: Patricia Collier
Spoke with Linda
Spoke with Linda. She was a great help in setting up my account and explaining how to process a claim. Very pleasant and helpful
Insurer: Embrace
By: Gary Curtis
Customer since 2016 with ZERO claims
Customer since 2016 with ZERO claims. Worse flooding in Souther Quebec on august 9, 2024. Summit first claim can't find it. Submit it again and still waiting for an adjuster to be assigned to my claim 4 days later. No one knows anything every time you call. They can't give you information on where to stay because your house is unlivable.
Insurer: Sonnet
By: Elizabeth Attie
I spoke with Don at Fetch when we found…
I spoke with Don at Fetch when we found out that our dog needed surgery. He was very helpful and had a calming demeanor. I feel better about moving forward with the surgery now.
Insurer: Fetch
By: Maureen McNeil
That was simple and fast
That was simple and fast . Thanks so much
Insurer: Embrace
By: Tammy Hickcox