218,948+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,948 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Excellent live chat experience
I was provided with excellent service from the live chat customer service staff. I had a couple of questions regarding payment and deductibles, both questions were answered to my satisfaction.
Insurer: Fetch Canada
By: P. R.
Reimbursement Issues
The reimbursement at 90% isn't as much as Spot Pet Insurance proclaimed. I'm paying for the Gold status and Spot didn't want to reimburse me for what was covered. I had to resubmit the claim, for a 2nd time, and only got some money back.
Insurer: Spot
By: Eddie Richmond
Amazing customer service
Amazing customer service! Thank You
Insurer: Pumpkin
By: customer
Excellent Pet Insurance
I've been with this company for 7 years now. I now have two pets covered {mother & daughter.) When I took out this insurance upon getting my pet, I had no idea of pet insurance. This is the first pet I've owned in years. They have a variety of coverages to choose from. I of course, unlike some took out the coverage that is called unlimited. It covers pretty much everything you can think of. They will reimburse you I do believe is 90% of what you paid. Once you send in your proof of payment to the vet, upon review you receive your 90% back usually within 15 to 30 days max. I've never known an insurance company to do such. In the past I probably would've taken the least expensive policy, thinking I'd never use. You can't go wrong with this company for whatever you pay, most is actually reimbursed. I've never considered any other pet insurance, I highly recommend or looking into if in search of pet insurance,
Insurer: Pets Best
By: Kerry D
Dionnisios X.
Dionnisios X. Is an amazing personable person Should be recognized for his customer service as he’s very patient and diligent with his customer’s, talked me through the entire process, as I get frustrated going from screen to screen first time dealing with your company and was so impressed with his mannerisms, he definitely needs to be recognized , actually a merit raise would be totally appropriate Great employee…. Treat him well He’s looking out for the company
Insurer: Sonnet
By: Janine Arsenault
Fetches great employees too!
Amanda Mello is energetic, has a great personality, and is efficient! She was able to handle my change requests seamlessly and not take up my time.
Insurer: Fetch
By: Gabrielle
Quality Pet Insurance at a reasonable cost
Always easy claims and super fast reimbursement.
Insurer: ManyPets
By: Lauri S
Great experience. No problems
I personally have had excellent experiences with Fetch Insurance. I use the app to quickly upload the invoice and the medical records from my vet. (I just ask my vet's office to give/send me copies. This saves time.) I had gotten checks very quickly in the past. I recently put in my info for direct deposit so as soon as I got the notice my claim was approved (about two weeks), the reimbursement was sent right to my account.
Insurer: Fetch
By: Mary Kiewlak
Very easy to submit reimbursements and…
Very easy to submit reimbursements and it is processed fairly quick. Only losing 1 star because I wish the highest coverage would cover a bit more :)
Insurer: Spot
By: Monica DLC