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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Customer service is unequivocally the BEST
Customer service is unequivocally the best i have seen in most insurance companies. Prompt responses on all the inquiries I have submitted. Not overwhelming us with automated responses/recording is a plus .
Insurer: Embrace
By: Adilise Johnson
Easy to make claims
Easy to make claims. No gimmicks or weird rules. I received my refund fast and accurately.
Insurer: Spot
By: Raoul
ASPCA
ASPCA, has been a Godsend. I have a tiny Yorkie, chihuahua and two cats so I thought pet insurance would be a good idea and I contacted ASPCA. I’ve been extremely happy with how quickly my claims are approved and paid. What’s nice is you the customer gets to choose how you want to set up your pets plan just go to their website. Our Yorkie has been having health issues so we’ve been to the vet quite often lately, so our pet insurance has been nothing but a great investment.
Insurer: ASPCA
By: Tiffany Volger
Embrace has been the best pet insurance…
Embrace has been the best pet insurance that I have had. They were fast to respond to me and kept me updated on my claims. A++++
Insurer: Embrace
By: Elaine Lombardi
Helpful
Helpful, attentive and awesome customer service
Insurer: Embrace
By: Claudia Newman
Only Healthy Paws for Figs!
I've had Healthy Paws for my cat Figgy since 2017. Before I adopted her, I researched various options and felt healthy paws was the easiest for me to understand and communicated with online. They've helped with unexpected pet bills and in the five years with them my monthly rate has only increased by $10. Healthy Paws is amazing!
Insurer: Healthy Paws
By: Melisa C P
Very attentive to our needs
Very attentive to our needs. I am very pleased with how quickly they respond to claims. Sometimes it is hard to see the monthly payment go but one simple visit makes it all worth it. I am grateful for this plan and very professional company. Thank you!
Insurer: ManyPets
By: Suzanne Gould
Fast response time after submitting…
Fast response time after submitting claim and very fast payment credit into my checking account. Totally painless and effortless!
Insurer: ASPCA
By: Jim Naumann
staff was friendly
staff was friendly, quick & made sure I knew and understood all my options
Insurer: Spot
By: Renee BradleyLeaf
Submitted a claim
Submitted a claim. Claim was processed and received in a record amount of time - for Pets Best. Less than two weeks later. Very satisfied with the processing time. Need to discuss realistic ideas of costs of veterinary care however. $50.00 does not cover cost of annual exam for major metropolitan area.
Insurer: Pets Best
By: Valerie Lerma