219,034+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,034 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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From 5 stars to 1
They're asking for records that do not exist and have halted the claim process until they receive a pre-exam diagnosis from when I had Money's teeth cleaned. I can't even iterate how many emails they've sent and I've responded to. Initially, I gave a 5 star rating. Today, not so much but I'll update this review as my initial claim moves or doesn't move, along.
Insurer: Embrace
By: Mary Christian
Absolute rip off
I have made one clain. It was denied because my dog had a previosly documented lipoma which was not biopsied at the time (because it didn't need to be biopsied) He developed a new mass under his chin but they have denied treatment and treatment for any future masses including all future cancers based on this. Stay away, don't waste your money.
Insurer: Embrace
By: Walter Moore
Terrible experience
Terrible experience. Scammers. My pet was healthy and as soon as we had the first injury of his entire life, Embrace pet insurance found an excuse for every single issue and called it “pre-existing” when my vet even sent a report stating my pet was healthy and all tests were normal before his injury. Needless to say, I cancelled and will alarm anyone looking for pet insurance to go elsewhere!
Insurer: Embrace
By: Crys Geo
Excellent customer service
From the start to finish I was in good hands. This is the what insurance should be!
Insurer: Sonnet
By: Jordan
Quick & Easy
The platform is easy and intuitive to use.
Insurer: Sonnet
By: Matt Booth
Working with Embrace was easy
Working with Embrace was easy, but I realized the check was mailed to the wrong location. I have emailed, called, etc and have not gotten any response in over 2 weeks. It’s a nightmare!
Insurer: Embrace
By: Ian Ruzal-Bron
Spot Pet Insurance makes life easier
Spot Pet Insurance is fast, responsive and diligent. I appreciate the swift response in a challenging time. Very high recommendations and I never leave reviews!
Insurer: Spot
By: Melissa
Thank God for pet insurance
Thank God for pet insurance. Dealing with an animal that's having health issues is stressful enough, but add in a pricey bill can make it even worse. Fetch has been a lifesaver. Sometimes the claims take longer than their estimated time, but it all works out in the end. I appreciate all the updates throughout the process as well!
Insurer: Fetch
By: Allie
Lexi’s claim…
The claim form ask questions that you already had. Had to get Lexi’s medical records and scan them to my documents and then add them to form. Little to much to ask. Need to make easier.
Insurer: Spot
By: Dennis Pfeil
ASPCA covered a fraction of our dog’s surgery bill
Our dog developed two cysts on her tail and hip, and one of them burst. She had to have surgery to remove them, and luckily, they were non-cancerous. The bill came to about $4K, but ASPCA covered less than $1K of the vet bill. Their explanation was that the cysts were “pre-existing conditions” and “your plan renewed in December of last year”. None of it made sense. We’ve had ASPCA insurance for our dog since 2018, and this was our first major claim. They’ve obviously written these policies in ways that allow them to stiff their customers when they most need help covering expensive vet bills.
Insurer: ASPCA
By: Denise Cummins