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The initial turn around time for claims…
The initial turn around time for claims was longer but I never had it take more than 30 days to get an explanation of benefit. Towards the end of me filling claims after everything had gotten established, I had an explanation of benefit within a few days -- in one case it was even processed within a few hours of me submitting it. I was very happy with the coverage and whenever something wasn't covered, they included the policy section to refer to which I found very helpful. Having pets best allowed me to fight a little extra longer for my furry friend since I didn't need to worry about paying the full cost of his various vet visits, hospitalizations, and visits to a specialist. The only thing I wish is that the direct deposits would process quicker. There would usually be about a week between my payment reimbursement dates on the explanation of benefit and when the money was actually deposited into my account.
Insurer: Pets Best
By: Mollie Maloney
Healthy Paws saved my dogs life and my peace of mind.
Healthy Paws has saved my fur babies multiple times. As recent as this past month. My dog was throwing up constantly. After the 7th time we brought her to the ER. To keep a long story short, they found a mass on her liver and in her spleen. The concern was of course cancer since her liver levels were off. She had emergency surgery for a spleen removal and the mas on her liver removed. Turns out, the mass on the liver was a slow growing cancer. It was fully removed and she is healed and healthy now thankfully! Having healthy paws made every decision SO easy, as we did not have to worry about the costs. I knew the policy covers emergency's and the "unexpected" which this definitely was. No one can plan financially for something like this. What healthy paws allowed us to do, is say yes to all options for helping our dog, Pepper, without having to stress about the money. We put the money on our credit card and submitted our claims once we got the final invoices from the vet. The uploading was easy and simple. Took me less than 4 minutes to upload and submit everything on the Healthy Paws Website. Total, Pepper's bill was $10,500 (give or take). Healthy Paws refunded just over $9k, and we ended up paying less than $2k for surgery, meds, overnight stay, and sending the masses out to be tested. It literally saved her life and our wallet. I know having pet insurance is a privilege. I will be open and say we have 4 animals on our plan and pay just over $200 a month for all 4. If you can afford Healthy Paws, please invest! for your fur babies sake and peace of mind for you. I have so many more life saving stories where Healthy Paws allowed me to have peace of mind. I'm so thankful for their insurance. Truthfully, I wish this is house human insurance worked.
Insurer: Healthy Paws
By: Marne
Documentation not reasonable
When your website is working I like how easy it is to enter a claim.Fixing a problem that was partially created by my vets billing system and therefore misunderstood by the claims person has been extremely difficult and time consuming on both ends. I had a conversation with a very nice rep and how to fix it. It still took multiple finding of receipts for heartworm meds (not covered in my policy so did not keep them) including for winter months where one does not have to give the meds here in Maine (too cold for ticks and mosquitoes). A script from my vet I had hoped would have fixed this but no.
Insurer: ManyPets
By: R Robb
Many pets was super easy to submit…
Many pets was super easy to submit claim and response time with reimbursement was excellent!!
Insurer: ManyPets
By: Joyce Wizda
ManyPets helped me with ER bill of my…
ManyPets helped me with ER bill of my beloved dog and it’s a piece of mind to have to bring my dog for proper and necessary care with The help of Many Pets insurance
Insurer: ManyPets
By: Angel Wang
Prompt and courteous always pay claims…
Prompt and courteous always pay claims quickly!
Insurer: ManyPets
By: CM
Love MetLife pet insurance
First time for pet insurance and I wasn't sure what to expect. I was very pleased that the process of obtaining insurance and filing a claim was so easy and expedient! I am a very happy customer!
Insurer: MetLife
By: Kathy
Latest 1 comments
Met Life Pt Insurance was recommended to me by the first vet I took my puppy, just gotten her out of the shelter. TWO + YEARS AGO.. I am the luckiest pet owner who decided to get Met Life Pt Insurance for my Luna. Keep recommending it to all my friends.
Amazing customer service and great…
Amazing customer service and great coverage for my Fur baby!!!
Insurer: ManyPets
By: Cheryl Worzala
What is this company doing well? To repeat my previous review: I am happy that I have found a pet insurance company that is honest with its customers during advertisement, contract, and service!!! Al
What is this company doing well? For me, it is being honest and true to your business words and business commitments. With your pet insurance, I never worry about your company's rep saying, "Well, did you read section 500, of 1100 sections, and then did you read the fine print in sub-section b of section 500 of your contract." I am happy that I have found a pet insurance company that is honest with its customers during advertisement, contract, and service!!! Also, the phone reps or phone staff are polite and people friendly!
Insurer: Fetch
By: Mark McLean